Question

Is anyone savvy with computers? I have reinstalled my Windows XP Pro and I need to update the drivers on it, but I have had trouble in reinstalling the Ethernet Driver, I have asked Dell to help me but they said that my computer is out of warenty therefore I can't get ant support. Hope this makes sense!

Answer 1

dell customer service sucks

Answer 2

Yes it does, I about cussed him out.

Answer 3

you should have a Service Tag number , find it and enter it here

http://www.dell.com/support/drivers/us/en/19/DriversHome/NeedProductSelection

Answer 4

I have done all the steps... I have even downloaded it on a USB...!

Answer 5

then I think you just double click it,

Answer 6

What do you mean?

Answer 7

double click what you just downloaded

Answer 8

I have downloaded the Ethernet Port Drive...

Answer 9

I have saved it on my flashdrive

Answer 10

My advice, install bunch of driver you see there;once you hit the right one, it should start workin

Answer 11

Well I have put it my other computer and I dont know where to go from there.

Answer 12

Don't ever buy another dell computer

Answer 13

I am learning that! I have one from 2003

Answer 14

I have reinstalled it, and I can't get the drivers in!

Answer 15

If I had your computer, you'd be connected to the net in no time flat

Answer 16

Yeah well What the Helllll am I supposed to do?

Answer 17

I have finally found the right driver for the graphics!

Answer 18

But I need help in the setup of placing the driver for the ethernet or what ever you call it!

Answer 19

You have to install the drivers manually. Download the drivers from dell's website. They should all be there. Use a flash drive to do it. Once you've done that, make sure you install the drivers and check device manager to make sure the device is working properly. Then make sure your internet connections are properly configured. If your computer has a direct internet connection, make sure you set your settings to automatically detect internet connection. You may have to reset your internet protocol configuration settings or input them manually to get things to work properly.

Answer 20

Can you like walk me through?

Answer 21

I have been doing this since yesturday afternoon!

Answer 22

Find the exact name, model, and manufacturer of the device and look it up on google, someone should have it somewhere. If I were you, the first thing I would do is go to dell's site and look for your exact computer make and model. If you locate that, dell should have all of the related drivers for your model. The only exception I can see to that is if you bought your ethernet hardware at a store and installed it manually. Then you'd have to search for that specific driver software elsewhere.

Answer 23

What do you mean? I have a Netgear router.

Answer 24

And where do I get the Driver manager?

Answer 25

I have the Optiplex GX260 and the Service Tag 1ZGHM11

Answer 26

If you have windows xp go to start, my computer, right click, properties

Answer 27

You should be able to see device manager

Answer 28

OK?

Answer 29

I was suppoed top click on that and then right click the network adaptorsq

Answer 30

If you haven't installed the driver yet, doing this is pointless

Answer 31

And then click properties wich will lead me to Drivers

Answer 32

Then I was supposed to Click update drivers

Answer 33

What do you mean? Then How do you install the driver

Answer 34

I told you how to install the driver. In device manager, if it recognizes your device, you should be able to get the exact manufacturer name for the device. You'll have to use that exact name of the device to search the internet for its driver. That's pretty much the only way to do it if dell's site doesn't have it.

Answer 35

So I have to look up the Netgear adaptor?

Answer 36

If that's what you have for your ethernet, then yes. Is it internally or externally connected? If it's externally connected, you need to find either the cd or the installation software online.

Answer 37

What do you mean?

Answer 38

How do I find the application online if I don't have the CD for it?

Answer 39

There are ways of finding it. Tell me the name, model, and manufacturer of your ethernet device. I'll look it up myself.

Answer 40

Sorry for the wait! Wireless N 300 Router WNRB2000 v2 Is that what you mean?

Answer 41

Once I get the internet on I will let you help me remotely. If that is OK

Answer 42

Go to start, control panel, network connections. Let me know if you have a local area connection. In the mean time I'll look for your drivers.

Answer 43

http://www.downloads.netgear.com/files/WNR2000v2-V1.0.0.40_32.0.54NA.chk

Answer 44

You're inside the US, correct?

Answer 45

Sorry I had to clean the garage! And yes I am in the US!`

Answer 46

Okay, well, there you go. Download link above

Answer 47

OK I do not have a local area connection,. So what you are saying is that I need to download it on a flashdrive and then put the program on the other computer?

Answer 48

Yes. Try it and see what happens. But I worry about what will happen if you don't have an LAC

Answer 49

When I tried to download it it asked me with what program I wanted to open it with

Answer 50

But nevermind. If you don't have anything currently connected, you won't have one.

Answer 51

What the hell is an LAC

Answer 52

Hmmm. That's strange.

Answer 53

Local Area Connection

Answer 54

still no solution; suggest out-the-window solution

Answer 55

Oh can you just call me? My number is 515-428-0418, If you want you can use Google tyo call, and it is free

Answer 56

I have google voice already :P

Answer 57

I have to go somewhere, but I'll be back later. Probably tomorrow

Answer 58

Ok sounds good!