i did the @ symbol thing with the name Ex. @djng and it would not turn blue..does tht person have to be my fan or for me to be a fan to them in order to call them for help or a question? And the person does have an account because i spelled everything correctly.

Question

i did the @ symbol  thing with the name  Ex. @djng  and it would not turn blue..does tht person have to be my fan or for me to be a fan to them in order to call them for help or a question? And the person does have an account because i spelled everything correctly.

mattfeury · Answer

It doesn't seem like the user "djng" exists: http://openstudy.com/users/djng

anonymous · Answer

i know it does nt exsist

anonymous · Answer

i ment  with a user tht did exsist

anonymous · Answer

i was giving an example

mattfeury · Answer

Ah, I gotcha. Well can you give us an example with a valid user? It's difficult to diagnose without a live example. Thanks :)

anonymous · Answer

ok    ill show u my post

anonymous · Answer

Did you see it?

mattfeury · Answer

Ahhh, yes I see. This is an issue with users with spaces in their username. We'll be replacing spaces with underscores. I know we've said it'll be fixed "soonish" before, but it should actually be fixed by tomorrow.

But thanks for letting us know.

anonymous · Answer

But what about the others person name..they didn't have any spaces and i spelled it correctly.

anonymous · Answer

Did i put to many names in one response?

mattfeury · Answer

Ah, no I see. We both got fooled by fonts: the user name isn't "dpalnc". it's "dpainc" but the 'i' is capitalized. Tricky to notice, but yea that looks like it. I would try and use the autocomplete that comes up whenever you type @ in order to avoid issues like this. Thought that may not be foolproof

mattfeury · Answer

Though*

anonymous · Answer

when i try to use the scroll thing for the auto thing tht pops up it  dissapears and won't let me scroll down.

mattfeury · Answer

Hmm strange. We'll definitely have to have a look. What browser are you using and on what Operating System? For example, Firefox 4 on Windows 7.

anonymous · Answer

Google chrome

anonymous · Answer

um i dont rlly knw  what  system... i know its  by windows i believe

anonymous · Answer

and  it will not  let me click on the user in the pop up box as well it just dissapears

mattfeury · Answer

Ok, we're aware of the issue with clicking not working, but the arrow keys and hitting enter or tab seem to work for me. Regardless, we'll check it out.

anonymous · Answer

I tied it you way and it also did not work :/

anonymous · Answer

tried

anonymous · Answer

your

anonymous · Answer

It worked with the arrows i held the button down for abt 3 seconds @mattfeury