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OpenStudy (anonymous):

Why does my level go from zero when I log on; then to one; then to seventeen if I answer a question?

OpenStudy (farmdawgnation):

Is this happening consistently every time you log in?

OpenStudy (anonymous):

Yes, every time.

OpenStudy (farmdawgnation):

What browser are you using?

OpenStudy (anonymous):

Firefox

OpenStudy (farmdawgnation):

Hm. What version? You should be able to determine that by clicking Help -> About Firefox

OpenStudy (anonymous):

11.0

OpenStudy (farmdawgnation):

Hm. That's certainly one of the versions we test against. Is this happening within the same group or are you seeing your level change as you move throughout groups?

OpenStudy (anonymous):

It's currently showing level one in this group and level zero in the math group

OpenStudy (farmdawgnation):

Ok, you are, in fact, level 1 in this group but it certainly shouldn't be showing level 0 for you in Math. (You are level 17). Hmmm.

OpenStudy (farmdawgnation):

Could you show me screen shots?

OpenStudy (farmdawgnation):

I'm having trouble reproducing this in my copy of Firefox.

OpenStudy (anonymous):

It just went back to level 17 in the math group.

OpenStudy (anonymous):

Closed the browser and now back to level zero.

OpenStudy (anonymous):

When I'm a level zero, I don't show up as a member in the group.

OpenStudy (farmdawgnation):

I suspect this is an issue related to how we're handling the login sequence. Thanks for bringing this to our attention. I'll file a formal bug report internally and we'll see what we can do to get it taken care of.

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