Why does my level go from zero when I log on; then to one; then to seventeen if I answer a question?
Is this happening consistently every time you log in?
Yes, every time.
What browser are you using?
Firefox
Hm. What version? You should be able to determine that by clicking Help -> About Firefox
11.0
Hm. That's certainly one of the versions we test against. Is this happening within the same group or are you seeing your level change as you move throughout groups?
It's currently showing level one in this group and level zero in the math group
Ok, you are, in fact, level 1 in this group but it certainly shouldn't be showing level 0 for you in Math. (You are level 17). Hmmm.
Could you show me screen shots?
I'm having trouble reproducing this in my copy of Firefox.
It just went back to level 17 in the math group.
Closed the browser and now back to level zero.
When I'm a level zero, I don't show up as a member in the group.
I suspect this is an issue related to how we're handling the login sequence. Thanks for bringing this to our attention. I'll file a formal bug report internally and we'll see what we can do to get it taken care of.
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