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OpenStudy (anonymous):

Is it just me..or everyone... When I gt on OS, and I'll be on for a couple minutes, then my internet starts to freeze and shut all my windows down. It only happens with OS, not other sites(Like my email, chats, Muzy whatever)... I was wondering if maybe OS was doing something new and it's just loading, or whatever? And if it's just me or everyone?

OpenStudy (farmdawgnation):

O.O

OpenStudy (farmdawgnation):

^ I think that answers your question, no? :P

OpenStudy (anonymous):

xD Did you understand how I worded it? I reread it and I confused myself.

OpenStudy (zepp):

It happens to me sometimes, it says: Oh noes, it crashed! on Google Chrome :/

OpenStudy (farmdawgnation):

I'm not sure what you mean by "shut my windows down".... OH do you mean a Tab Crash like what zepp just described?

OpenStudy (farmdawgnation):

Better known as the "Aww snap" screen. haha

OpenStudy (anonymous):

LOL Wow. On OS it says lost the connection, then my internet crashes down. Not my internet connection, just my windows open. :P

OpenStudy (farmdawgnation):

Are you seeing this error? http://jacob.steelsmith.org/files/aww-snap-error-resized.png

OpenStudy (zepp):

Oh yeah, the snap thing xD

OpenStudy (anonymous):

Uhhm..no. I'm not. O_o

OpenStudy (farmdawgnation):

What browser are you using?

OpenStudy (anonymous):

Firefox

OpenStudy (farmdawgnation):

Ah, Firefox might handle that problem differently. It's probably the same issue.

OpenStudy (zepp):

Oh, that lost connection? I had this 'problem' just because my connection was extremely bad.

OpenStudy (anonymous):

Okay, what I'm saying is... It doesn't happen when I have my email or twiddla open or school(this is my school computer). Only OS. As soon as I open OS, my comp starts to freak out saying "Not Responding" and it says "Firefox just crashed!" and yeah..It's lame. :P

OpenStudy (farmdawgnation):

Yeah, so here's the deal. The Aww Snap screen is the same as a crash in Firefox. It's related to some of the client-side code we run. It's entirely possible that if our code is going haywire you *could* see the Connection Lost message before it happens. Since Firefox doesn't have the Aww Snap screen - that could be why your windows are just closing instead of showing some error. Wouldn't be the first time Firefox didn't have a failsafe for something like that.

OpenStudy (farmdawgnation):

In short, we know it is happening, but haven't been able to isolate it yet. It is what we call a "Heisenbug" - as soon as we start looking for it, it disappears. :(

OpenStudy (anonymous):

Ohh okay. I got it now... So it isn't just me? Lemme clarify that to make sure I'm nt behind. O_o

OpenStudy (farmdawgnation):

No, it's not just you. Everyone on the OpenStudy team has seen it at least. We just haven't been able to track it down. Very frustrating. heh.

OpenStudy (farmdawgnation):

That said, we're going to keep trying to figure out what's going on. Sorry we haven't been able to fix it yet.

OpenStudy (anonymous):

Hm... I don't wanna be an Ambie no more if I would be on the OS team. O_o Haha. Jk. I'd be willing to help. :P But, okay. I get it. ^_^ Thanks Farm. :D

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