does someone know what is ombusmanship

Question

anonymous · Answer

is a person who acts as a trusted intermediary between either the state (or elements of it) or an organization, and some internal or external constituency, while representing not only but mostly the broad scope of constituent interests

anonymous · Answer

Do you mean ombudsmanship? If so, then: "An ombudsman is a person who has been appointed to look into complaints about an organisation. Using an ombudsman is a way of trying to resolve a complaint without going to court." Cited from http://www.adviceguide.org.uk/england/law_e/law_civil_rights_e/law_complaints_e/how_to_use_an_ombudsman.htm This was the best site I could find that clearly explains what they do, however this is in the British context and it may differ slightly their role in other countries.