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OpenStudy (vishweshshrimali5):

what is this ?

OpenStudy (vishweshshrimali5):

What is this ?

OpenStudy (vishweshshrimali5):

still after refreshing 2 or 3 times the condition has not improved

OpenStudy (vishweshshrimali5):

mathslover (mathslover):

happening with mee too

OpenStudy (vishweshshrimali5):

even in chats

mathslover (mathslover):

yes

OpenStudy (anonymous):

I don't have that problem

mathslover (mathslover):

that does not open

OpenStudy (chris):

Not happening to me - are you talking about the missing SmartScores?

OpenStudy (vishweshshrimali5):

yes...... and we all except moderators have turned red

OpenStudy (chris):

Interesting, yes I'm having an issue with tooltips not loading, probably related. Are your tooltips loading?

OpenStudy (vishweshshrimali5):

its shaking

OpenStudy (anonymous):

yeh. people with chrome as their browser but Windows version. I tried it with my mac and there's only a slight delay for the smart score to display

OpenStudy (vishweshshrimali5):

tooltips ???????

OpenStudy (chris):

Tooltips = what pops up when you highlight over a user's name or avatar

OpenStudy (vishweshshrimali5):

the same problem with tooltips it doesn't show smartscore

mathslover (mathslover):

I sent the screen shot of that, that does not load chris

OpenStudy (chris):

Ok, well thanks for the report, we'll look into it. I'll forward it into the bug tracker now. How long has this been happening?

mathslover (mathslover):

15 minutes I am not sure exactly

OpenStudy (chris):

Ok thanks Kushaswa

OpenStudy (vishweshshrimali5):

20 minutes for me

OpenStudy (vishweshshrimali5):

have checked the history

mathslover (mathslover):

OpenStudy (vishweshshrimali5):

same here ...... :'(

mathslover (mathslover):

welcome chris :)

OpenStudy (chris):

@shadowfiend @farmdawgnation - any ideas on this? It sounds most like a load issue on one of our processes, but I can't be sure.

OpenStudy (chris):

Ty =) mathslover - going to give you a medal, please let me know if it pops up in real time.

mathslover (mathslover):

It has happened 2 times earlier for me ,,,,, but i never reported just took this as a server problem

mathslover (mathslover):

no it does not pop up @chris

OpenStudy (chris):

ok interesting, yes I did not notice mine either.

mathslover (mathslover):

OpenStudy (chris):

Ok all, thanks for the feedback and patience. We've been making some improvements to the overall backend infrastructure the past two weeks - means better performance long term but more bugs short term. We're almost there.

OpenStudy (vishweshshrimali5):

No prob. continue ur work best of luck

OpenStudy (vishweshshrimali5):

it has got allright now for me

mathslover (mathslover):

Yes best of luck for your work regarding this unknown bug/server problem...

OpenStudy (vishweshshrimali5):

but now its showing that i am viewing a question which i am not actually viewing

OpenStudy (vishweshshrimali5):

richyw's question

OpenStudy (vishweshshrimali5):

went down again ................ :'( continuous shaking

mathslover (mathslover):

are we only experiencing this?

mathslover (mathslover):

chris any of these features into your pc?

OpenStudy (vishweshshrimali5):

@cwrw238 and @uri were also experiencing the same

mathslover (mathslover):

oh k

mathslover (mathslover):

this means that it is surely a bug

OpenStudy (vishweshshrimali5):

mathslover (mathslover):

@chris please notice this one also the notifications don't get read

OpenStudy (anonymous):

somebody pulled a fight club and set everyone back to zero

mathslover (mathslover):

......

OpenStudy (anonymous):

i take it you havent seen it?

mathslover (mathslover):

yes .. btw what is that?

OpenStudy (anonymous):

a pretty good movie kinda old now tho

mathslover (mathslover):

Are you joking or r u serious?

OpenStudy (anonymous):

im serious http://www.imdb.com/title/tt0137523/

mathslover (mathslover):

hah

OpenStudy (anonymous):

same problem here :(

mathslover (mathslover):

Must say that i am using firefox now and m having no problem

OpenStudy (vishweshshrimali5):

Must say I have used everything and still facing the same problem

mathslover (mathslover):

but i am not

mathslover (mathslover):

I want to say that i think it is the problem of GOOGLE CHROME basically since there is no such issue in firefox

OpenStudy (farmdawgnation):

Hey folks, this is certainly an interesting one. I'm going to see what I can do to suss out the cause of the problem, but it may end in having to kick the site to get scores working again. I'll let you know what I find.

myininaya (myininaya):

It kinda looks pretty without the numbers. I like just seeing a colored dot.

mathslover (mathslover):

oh k no problem kick this site for short period but please slowly :D jk best of luck for your work

mathslover (mathslover):

commented

OpenStudy (farmdawgnation):

Ok, folks, something uber strange is going on. I suspect we're going to need to kick our web systems. I'm going to try and document as much information about the problem as I can before we do though. Bear with me.

myininaya (myininaya):

I can only delete this thread.

mathslover (mathslover):

OpenStudy is currently experiencing problems with SmartScores and notifications. The development team is currently documenting information about the problem. We will restart after they have finished. Please pardon our binary dust as we Bring You a Better OpenStudy (tm). thanks for notification farm

OpenStudy (callisto):

Currently, chrome doesn't work for me. But when I use firefox, it turns red.

myininaya (myininaya):

I mean in this group anyways.

OpenStudy (farmdawgnation):

Alright folks, we restarted the web processes which appears to have resolved the issue. We're going to be increasing our log verbosity moving forward to better audit these situations. We're going to do a deploy momentarily to put these changes into effect.

OpenStudy (vishweshshrimali5):

Great work everyone

mathslover (mathslover):

thanks a lot farm..

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