Question

@farmdawgnation

Answer 1

i'm getting that

Answer 2

Hmm, weird... We'll get back to you ASAP on this, out of my knowledge zone for sure, Farm is your man for this ;)

Answer 3

ok I'll wait for him then. Thanks.

Answer 4

@chris do you know what's happening?

Answer 5

strange ! :-0

Answer 6

Hm. That's strange. That would seem to imply the server hit some sort of error related to your account. I'll need to look into the exact details of what's going on when we try to log into your account. It's possible you're missing a field... but then nobody would be able to load your profile.

We'll look into it.

Answer 7

thanks man. If it helps, I usually use 3ip addresses (my home, my neighbor's free wifi, and my school ip)

Answer 8

Alright, you had an empty password assigned to that account, which was breaking things. I triggered a password reset to your gmail account. You should have instructions in your email to reset the password.

Answer 9

okee thanks!

Answer 10

farmdawg, which gmail?

Answer 11

I'll DM.

Answer 12

thanks :D, waiting for it

Answer 13

Be sure to check your spam folder.

Answer 14

can u send it again, just in case?

Answer 15

Sending it twice will invalidate the first email. heh.

Answer 16

ohh :/, ok I'll wait... Does it usually take this long? lol Sorry I'm impatient..

Answer 17

Our email service throttles our emails. It's possible that is the cause for the delay. Also, if you've ever unsubscribed from the marketing emails before on that email then we're not going to be able to get through.

Answer 18

Colm or Austin will have to undo your email block from SendGrid before the site can send you messages if that's the case.

Answer 19

hmm I might have unsubscrivbed from those.

Answer 20

Yeah, then your emails are being blocked.

@cshalvey @walne If one of you could find bahrom's email in the block list in SendGrid and unblock him from receiving our emails that'd be awesome.

Answer 21

thanks guys, you're awesome :D

Answer 22

@farmdawgnation can you just assign some password that I can change by logging in?

Answer 23

Er. I could try but the outcome if I get it wrong is going to be significantly worse than you not being able to access your account so I'd rather wait on the email and go through the proper channels.

Answer 24

ohh, ok

Answer 25

Any news?

Answer 26

We're still looking into it.