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OpenStudy (anonymous):
What are the roles of Help desk professional and Technical support specialist? please explain
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OpenStudy (anonymous):
Help desk: http://www.helpdesksaas.com/blog/column/help-desk-roles-and-responsibilities/ http://www.absolute-cbt.co.uk/role-of-the-helpdesk.asp Technical support: http://www.cfdynamics.com/employment/level-1-tech-support-specialist hope that helps
OpenStudy (anonymous):
to help people out with technical things
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