how do you verify your email

Question

swag · Answer

Hey @tdogg ! Welcome to OpenStudy! All you have to do is login to the email that you signed  up with & there should be an email from OpenStudy asking to verify! Just click on it and open the link and you should be verified! Hope this helps, let me know if you need anything else :) Enjoy your stay on OpenStudy! We look forward to seeing you around!

anonymous · Answer

it still doesnt work

swag · Answer

Did you receive the email?

anonymous · Answer

yes i have it in my email account and im on that now with trying to login my main user account but it keeps the email verifacation thing up

swag · Answer

Oh so this is not your main account?

anonymous · Answer

no my main account will not log in because of the email verifacation. i created this one so i could get some help

swag · Answer

Well that is strange, the email should let you verify the account. Could you take a snapshot of the email you got?

anonymous · Answer

want me to send it to you

anonymous · Answer

this is what t is

swag · Answer

No i mean can you take a screenshot of your screen? You should be able to verify your account immediately with the email. Are you sure you used the correct email

anonymous · Answer

how do you snapshot the frame and ill do it

anonymous · Answer

yes it is the correct email

swag · Answer

Click the PrtSc button on your keyboard and than go to paint and click paste and save the image

anonymous · Answer

put it as an attachment on here

swag · Answer

Yes :)

anonymous · Answer

attachment

swag · Answer

Yup, all you have to do is copy the ENTIRE link they gave you and paste it in your browser & BAM !! You should be verified!

anonymous · Answer

your talking bout the open study thing with the web adress

swag · Answer

Yes, that is how you verify it. You open that link they gave you :)

anonymous · Answer

i have and it still says to verify

swag · Answer

Log out if this account & try again to open the link. if it still does it, take a snapshot before you close it & come back here and post it :)

anonymous · Answer

ok

swag · Answer

I will be here :)

anonymous · Answer

this is what it says

swag · Answer

Click Resend Email. & Try a new one.

anonymous · Answer

ive hit resend email and it never goes into my inbox

swag · Answer

Than it must be a different email that you used or check your spam folder. I am not sure what could be the issue.

swag · Answer

@Preetha

swag · Answer

That link should have worked

anonymous · Answer

now its not letting me log out

swag · Answer

Log out of your @tdogg account?

anonymous · Answer

i did but this one is still online

swag · Answer

Were you able to access your other account?

anonymous · Answer

i tryed but it wont sign this one out so i can sign my other one in

swag · Answer

Try closing your browser & re-opening it.

swag · Answer

I am going to see if there is a Admin that could help.

anonymous · Answer

it says i got mail but i cant see it

swag · Answer

In your email?

anonymous · Answer

no on this

swag · Answer

Well this website is pretty laggy sometimes so at times you wont be able to open your tabs. Have you got an email from OS by any chance yet? The email should have resent if you hit the resend button.

anonymous · Answer

i still have not got a email

swag · Answer

if you have not got an email than i am going to assume you might have used the wrong email :(

swag · Answer

@TuringTest

anonymous · Answer

i mean the account name that is my main i got a thing saying that my main one is in this

swag · Answer

I am not sure i understand what you are saying?

swag · Answer

I am sorry i could not help, but i am sure a Admin like @Preetha could help! Just leave your question open! Goodluck!

anonymous · Answer

you know how u see your mail and everything

swag · Answer

Yes

swag · Answer

@tdog92796 Yay you got your account working!!! Cheers!

anonymous · Answer

yea finally