Question

What do you need to reply to messages I have installed Java but that is not working what do I need to install ?????? @hartnn do you know???

Answer 1

It wont let me I can read itbut I an't reply @mathslover

Answer 2

*can't*

Answer 3

can't reply means what actually happens ?

Answer 4

I push the replybutton anit won't do anything at all

Answer 5

hmm...so it doesn't bring up the window of 'Write New Message' ?
did this happen from very beginning ? or from today(few days) ?

Answer 6

a few days ago I could reply to messages in the begining

Answer 7

you can try clearing cookies, or logout and again login , or restart/reinstall the browser.
this actually is the tech problem...i am not sure i can help much....

Answer 8

I k I am just going to mae another user account

Answer 9

@Alyssa_Keeton I think the problem is of the cookies that hartnn suggested, are you using google chrome?

Answer 10

No I was not

Answer 11

is the reply button working for new account ?

Answer 12

which browser are you using ?

Answer 13

Can you send me a messageso I can see

Answer 14

Nope

Answer 15

i) Which browser are yo using?
ii) http://java.com/en/download/
iii) Did you try clearing your browser's cookies?
iv) Do you have anti-virus ?

Answer 16

The only thing I have not done is clear my cookies and idk how to do that
And I am just using internet explorer

Answer 17

tools -> internet options
in General tab, under 'Browsing History'
click on 'delete'
then check \(\checkmark\) only cookies and uncheck others.

Answer 18

and then click delete.

Answer 19

That did not help at all

Answer 20

Hmn . can u just snap the "reply" button that is coming when u click at that.

Answer 21

I guess I dont know what you mean like a print screen or ?????

Answer 22

Maybe it is just how old this computer is luckily we are getting a new one soon thanks for trin to help though

Answer 23

Oh! Congrats for the new PC

Answer 24

@ALYSSA_Irene_Keeton

I have the same problem you do regarding replying to messages. It is a new problem that began last week. So frustrating. I will attach the screen shots so that the others can see what we are saying. The problem is NOT about cookies and browsers. The problem has to go with a "bug" in the operation of the OpenStudy site.

Answer 25

Cannot initiate a new message or reply to a received one.
@ALYSSA_Irene_Keeton

Answer 26

See mine will not even allow me to open that window