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OpenStudy (anonymous):

which is correct . . . ◦Inform the caller that we are unable to access their account with the information that they have provided. - or - ◦Inform the caller that we are unable to access their account with the information they have provided.

OpenStudy (anonymous):

well apparently it has to be the second one.. because the first one doesnt really sound correct. got it @worleybrds ??

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