Question

Is Open Study emailing system broken? I've made an account around 48 hours ago and every time i log on it asks me to verify my email while i check my email i do not get one now when i log on it will not let me processed to my study room. i made this account right now to post this question even tho it not a math question i hope a moderator will see it and help me out

Answer 1

Well we are having issues with our email services, many users are not getting any emails, but have you tried FaceBook sign up?

Answer 2

yes but i have the same problem + i did not like the email it used

Answer 3

Hmm, ok I see, well I will get an admin on this immediately,

@Preetha

Answer 4

do you need to know what email i used or are you going to adrress the problem all together

Answer 5

Well yes that would be useful, please post the email of the account you want to have activated.

Answer 6

hobbsaustin@hotmail.com plz

Answer 7

And that is the email of the account you want on OS?

Answer 8

yes

Answer 9

Ok good, well I will get an admin on there ASAP :)

Answer 10

thank you so much :)

Answer 11

No problem, in the meantime I guess you will have to keep making new accounts unfortunatley.

Answer 12

alright :(

Answer 13

:) be patient young one, and may the force be with you :)

Answer 14

lol thanks for the help but i guess i should close the question?

Answer 15

Well no, maybe ohers have input :)

Answer 16

alright

Answer 17

@karatechopper any input?

Answer 18

First question I have for you, this is the account you want on here? No username issues?

Answer 19

i can log on the account no problem but i can move pass the email verification

Answer 20

no username issues

Answer 21

Yeah, after the initial log in of a new account you cannot log in again without verifying it.

Answer 22

okay, so username is good. Click on your settings, and you should find 3 things:
Profile Settings
Account Settings
Notification Settings

Click on "Account Settings, at which you can change the email to the email account you want on OpenStudy.

Answer 23

Yes KC but as said here http://openstudy.com/updates/51cb78e1e4b011c79f62df2f the server for emails is lagging and clogging up.

Answer 24

but i cant get to that setting tab because the screen will not let me leave the email verification tab

Answer 25

Ugh. That't not cool. And since the server is down, no wonder I don't get my abuse reports in email anymore..I guess you will be making new accounts. Just if you leave for a while, don't log off and just minimize the webpage? See if that keeps you from having to make new accounts all the time.

Answer 26

do you see this problem getting fixed in the some time future?

Answer 27

TBH this website has many issues that need to be addressed, we might get it soon but who knows :/

Answer 28

:O

Answer 29

Yeh, but I will get yours fixed no worries :)

Answer 30

thanks :)

Answer 31

no prob :)

Answer 32

Thanks JA1. Please clear your cache and try again. We fixed it.

Answer 33

Yay it works now, I got my notif. emails \0/