Which one of the following statements most accurately describes the status of sales training and sales force development in the United States? A. Dollars spent on sales training have declined in recent years. B. Salespeople are among the most intensively trained employee groups. C. Sales training is expanding only in the area of manufacturing. D. Most sales training is provided on the Internet
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d
Well-trained salespeople can add value to the traditional retail shopping experience. Retail products that usually require a high degree of personal selling include: A. personal computers, automobiles, and assembly line robotics equipment. B. photographic equipment, industrial specialties, and recreational equipment. C. fashion apparel, computers, and recreational vehicles. D. microchips, musical instruments, and automobiles.
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