OpenStudy (anonymous):
what dose good customer service mean to you? Is my response OK? Great customer service means that the customer is excited, interested and happy with the product because of the service he or she has received. Good services are achieved through satisfying the customer by, listening to the customer, showing respect to all, relating to the customer, greeting everyone who enters the store with a warm welcome and a smile asking if there is anything in particular that they are looking for and following up on the customer to make sure all of their expectations have been satisfied.
HanAkoSolo (jamierox4ev3r):
Your reply is great! Just don't forget to mention something about how good customer service makes the consumer want to come back. This is nice though and perhpas provide more examples? idk but thats all I have to say @deannapher
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