Question

My computer is frequently getting crashed with the appearance of blue screen.
after getting restarted it is mentioning as below.
Problem signature:
Problem Event Name: BlueScreen
OS Version: 6.1.7600.2.0.0.256.48
Locale ID: 1033

Additional information about the problem:
BCCode: 4e
BCP1: 0000009A
BCP2: 0000DC02
BCP3: 00000002
BCP4: 00000000
OS Version: 6_1_7600
Service Pack: 0_0
Product: 256_1

Files that help describe the problem:
C:\Windows\Minidump\081313-12558-01.dmp
C:\Users\swetha\AppData\Local\Temp\WER-34491-0.sysdata.xml

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Answer 1

what would be the problem.

Answer 2

seems like those files might have gotten corrupted

Answer 3

how to resolve it.

Answer 4

try to do a system restore on your computer. that should help the problem.

Answer 5

system restore and a boot restore might be helpful. final resort would be re-installing the OS.

Answer 6

See if C:\Windows\Minidump\081313-12558-01.dmp is a text file. I think they are, could you post it, please?

Answer 7

Also, if you disable the auto reboot or if it does not, the error code on the crash screen can be more helpful than this stuff. See, nothing here says why it did a crashdump. But on the BSOD it tells you why.

Answer 8

the line sort of like this is what really helps:
Stop 0x000000D1 or DRIVER_IRQL_NOT_LESS_OR_EQUAL

Then you can look up what it means:
http://www.geekstogo.com/forum/topic/43519-windows-xp-blue-screen-of-death-stop-codes/?ModPagespeed=noscript