Question

1. _______ is the specification of the jobs to be done within an organization and the ways in which those jobs relate to one another (1 point)
A. Job management
B. Scientific management
C. Organizational structure
D. Job specialization

2. The first step in the decision-making process is (1 point)
A. evaluating the alternatives.
B. evalueating the effectiveness of the chosen alternative.
C. gathering facts.
D. defining the problem