E-mail B:

This customer called today and totally yelled at me. She said there was a mistake on her bill, but I totally did not cause the problem. She went on and on about how this was the fourth time there was a mistake on her bill or something like that. Like I care! But she's gonna call again tomorrow. What do you want me to do to get this lady off my back?

Question

E-mail B:

This customer called today and totally yelled at me. She said there was a mistake on her bill, but I totally did not cause the problem. She went on and on about how this was the fourth time there was a mistake on her bill or something like that. Like I care! But she's gonna call again tomorrow. What do you want me to do to get this lady off my back?

anonymous · Answer

A customer called today. And she said there was a mistake on her bill, then she was telling me that this is the fourth time there was a mistake on her bill. And I asked her for her information and I couldn’t find any mistakes so I asked her if she could call back tomorrow and talk to my supervisor. So that we could fix her bill.