Question

my laptop's IE (internet explorer) has stopped working.any help appreciated !

Answer 1

Get Chrome!

Answer 2

got chrome or firefox around? they're much better than Internet Explorer

Answer 3

I HAVE CHROME/FIREFOX/OPERA ,BUT I NEED THIS BECAUSE CERTAIN WEBLINKS OPEN ONLY IN IE.SO.

Answer 4

hmmm certain webllinks in this website?

Answer 5

NOT IN THIS WEBSITE BUT I NEED THAT KINDLY HELP.

Answer 6

I'd do a reinstall of it I gather, it seems that it got hit by an exploit, off the many IE is vulnerable to

Answer 7

exploit, ???

Answer 8

yeap, there are ways to access some objects, since IE allows some level of access to the WScript engine, they've improved that in the new versions, though still there are ways around it

Answer 9

wscript engine allows access to stuff in windows, so you can affect objects in the file system

Answer 10

is limited these days, used to be much worse, but still they can cause nuances

Answer 11

CAN U HELP ME HOW TO SOLVE THE ISSUE @jdoe0001 ?

Answer 12

well, is easier when sitting on the machine in question =)

but as a quickie, just reinstall IE... I asumme you have IE9, so just install IE10

Answer 13

NO I HAVE IE 10

Answer 14

have you checked for any Restore Points?

Answer 15

I TRIED SOLVING BUT INVAIN !

Answer 16

HOW TO DO THAT Restore Points ?

Answer 17

well... is a feature of windows, system restore, but depending on how old it might be, you may want to restore the system back to that, or not

it'd be in Start > Accessories > system tools > system restore

Answer 18

worse comes to worse, you can always rollback your machine to factory settings, if that's reasonable for you

Answer 19

so... you have no restore points... ok.... I gather you never imaged the system either... so.... well.. the simplest try will be to reinstall IE10

Answer 20

OK.

Answer 21

I TRIED THIS SEVERAL TIMES OF REINSTALLING ,BUT ALL INVAIN.

Answer 22

what if you could roll back the machine to factory settings? would you?

that means you'd lose all info, unless you back it up, and the machine will start from a clean slate

Answer 23

NO.

Answer 24

I DON'T WANT TO DO THAT !

Answer 25

so... what do you mean by "in vain", it didn't reinstall?

Answer 26

I TRIED REINSTALLING BUT IT DID NOT SOLVE THE PROBLEM.(INVAIN)

Answer 27

do you run any spyware utility?

Answer 28

I USE MICROSOFT SECURITY ESSENTIALS .

Answer 29

did you UNINSTALL IE, before trying to install it again?

Answer 30

YES.

Answer 31

the only thing I can think of, is that the reinstall didn't remove the initial issue

reboot to Safe Mode

so.... if you can go to REGEDIT, the registry editor, Start > Run > regedit.exe
close any IE windows that are open

and go to LOCAL MACHINE, and CURRENT USER sections

and then SOFTWARE\MICROSOFT\Internet Explorer and delete those 2 keys

then retry the reinstall

Answer 32

other thing I can think of, is some spyware. so-called, is likely just an affected .mhtml file or so......

I'd think something like SPYBOT may be able to pick it up