Question

Medal reward for help.
Jeremiah Cutler knows that it is possible to prepare a sales demonstration that is too structured and so mechanical that the prospect feels like a number. Marketing people typically refer to this type of sales demonstration as the __________ of the selling/buying process.

A. massification

B. focalization

C. personalization

D. depersonalization

Answer 1

Depersonalization. If you treat someone like a number it is moving away from the personal side of an interaction.

Answer 2

SO ITS NOT C

Answer 3

ITS NOT A