OpenStudy (anonymous):

2. Why are I messages so important in effective communitcation? A. so you can dominate the conversation. B. so the person you talk to will not become defensive. C. so you can mind read. D. so you can avoid a topic you don't want to talk about.

3 years ago
OpenStudy (anonymous):

3. The following can assist in positive communication? A. having another person present. B. making sure your point is made no matter what. C. trying to find something to focus your attention on. 5. Which of the following are roadblocks to effective communication? A. mind reading. B. avoiding subjects. C. silence. D. I messages. E. a, b and c. 6. Coming to an accurate conclusion regarding another's person's thoughts and feelings on a subject is easy when you 'read someone's mind'. True or False? 7. Silence can symbolize? A. hostility. B. lack of interest. C. boredom. D. a and b only. E. all of the above. 8. Referring to the example of kyle and mixed messages in the work file review-- kyle may have been more successful if he: A. removed his facial piercing ornaments. B. wore his blue jeans that were tattered at the hem. C. had asked the director if he could have a cup of coffee. D. asked for an interview during closing time, so all the parents could see him. 9. Nicole heard a rumor: Her boyfriend Joseph was seen at the mall with her best friend. Nicole is afraid Joseph is going to break up with her. When Joseph comes over to visit, Nicole is visibly upset. However, when Joseph asks her if anything is bothering her, Nicole simple says: "Nothing is wrong." She refuses to talk with Joseph about why she is upset. This is an illustration of which roadblock? A. different outlooks. B. mind reading. C. tuning out. D. silence. 10. Jose would like to know about his Uncle's death. He feels his Dad is avoiding the subject for some reason. Identify what Jose could do to help ease the commumication process. A. Bring up the subject as soon as his dad comes in from work. B. Use "I" messages to help prevent his dad from becoming defensive. C. Make sure his dad is watching ESPN before mentioning the dubject. D. Demand that his father tell him the truth...NOW!

3 years ago
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