Telemarketers can predict the number of contacts they will make in a shift based on the time, product, and call destination. All of these factors for an upcoming shift indicate it has a 61% chance of being a good shift. If a caller makes 15 contacts during a good shift and 3 contacts during a bad shift, calculate the expected number of contacts for the upcoming shift. Round the answer to the nearest whole number.
A. 9 contacts
B. 10 contacts
C. 1 contact
D. 7 contacts

Question

Telemarketers can predict the number of contacts they will make in a shift based on the time, product, and call destination.  All of these factors for an upcoming shift indicate it has a 61% chance of being a good shift.  If a caller makes 15 contacts during a good shift and 3 contacts during a bad shift, calculate the expected number of contacts for the upcoming shift. Round the answer to the nearest whole number.
            A.        9 contacts
            B.        10 contacts
            C.        1 contact
            D.        7 contacts