Question

Additional documents included with a business letter are called _____.

A. salutations
B. bodies
C. closings
D. enclosures

Answer 1

I think it's D.

Answer 2

yepp

Answer 3

An effective letter of complaint has what tone?

A. Polite
B. Angry
C. Funny
D. Unhappy

Answer 4

A.

Answer 5

yepp

Answer 6

Which is an example of an effective business letter tone?

A. I have always had my heart set on becoming part of your fine team.
B. I don't know if I'm qualified, but I would really like you to hire me.
C. I hope you are able to find the right person for the job, even if it isn't me.
D. I really think I could make your company a much better place.