Question

3. Because her coworker kept her eyes on her work and never said much, Laura concluded that Rita wasn't very smart. But when a new procedure was introduced on their floor and Laura made several errors, Rita showed her a simple way to remember each step. This is an example of

A. failing to listen to others.
B. misjudging other people's abilities.
C. failing to take responsibility for one's mistakes.
D. having a low level of self-esteem.