Question

what is the primary function of communication process in organizations?

Answer 1

ommunication acts to control member behavior in several ways. Organizations have authority hierarchies and formal guidelines that employees are required to follow. When employees, for instance for instances are required to first communicate any job related grievance to their immediate boss, to follow their job description, or to comply with company policies, communication is performing a control function. But informal communication also controls behavior. When work groups tease or harass a member who produces too much (and makes the rest of the group look bad) they are informally communicating with, and controlling the member’s behavior.
Communication fosters motivation by clarifying to employees what is to be done, how well they are doing and what can be done to improve performance if it’s subpar. We saw his operating in our review of goal-setting and reinforcement theories. The formation of specific goals, feedback on progress toward the goals, and reinforcement of desired behavior all stimulate motivation and require communication.


more at http://www.citeman.com/4414-four-major-functions-are-served-by-communication.html#ixzz2zLYQrOUO