You are the bookkeeper at a small merchandising firm. You are comparing the income

statements from the last three years. You notice that the Purchases Returns and

Allowances account (as a percentage of net sales) has been increasing at an alarming

rate. If you were a manager, to whom would you speak in the organization to help you

understand why so much merchandise is being returned? What types of questions would

you ask?

Question

You are the bookkeeper at a small merchandising firm. You are comparing the income 

statements from the last three years. You notice that the Purchases Returns and 

Allowances account (as a percentage of net sales) has been increasing at an alarming 

rate. If you were a manager, to whom would you speak in the organization to help you 

understand why so much merchandise is being returned? What types of questions would 

you ask?

fateal · Answer

i just needed some help ;-; lel