A hairdresser owner gives a survey to all of her customers asking them to rate the quality of the service they received. She then keeps track of how many customers return to the salon during the next six months. Last year, the results showed that of the customers who reported high quality service, 95% returned. What conclusion can be drawn from this study?
High quality services cause customers to return.

Customers who will return report a high quality of service.

Only some customers rate their service as high quality return.
Most customers rate their service as high quality return.

Question

A hairdresser owner gives a survey to all of her customers asking them to rate the quality of the service they received. She then keeps track of how many customers return to the salon during the next six months. Last year, the results showed that of the customers who reported high quality service, 95% returned. What conclusion can be drawn from this study?
High quality services cause customers to return.

 Customers who will return report a high quality of service.

 Only some customers rate their service as high quality return.
 Most customers rate their service as high quality return.

sydthekid913 · Answer

High quality service causes customers to return

We know this based on the fact that those who reported high quality service came back within the next six months.

sydthekid913 · Answer

Can you please medal me? Thank you