This has happened to me a couple times already where my smart score and everyone else's disappear and its just a color. I was wondering what to do if this happens again.

Question

thesmartone · Answer

Its called the Orange War lol.

thesmartone · Answer

It happens every one in a while. Don't worry too much peace shall be restored to OpenStudy

anonymous · Answer

lol

kohai · Answer

Who even started the name "the orange war" anyways?

stefrheart · Answer

Thanks for all the help!

nightwielder · Answer

probably the poor web maintenance guys for OS. they must have a tough time repairing OS glitches- like a "war".

nightwielder · Answer

A moment of silence for the OS "Web Warriors". They fight to recapture the Smart Score Circle under the flag of OS. Once recaptured, the circle shall be be inhabited by Smart Scores.

stefrheart · Answer

Lol @nightwielder

stefrheart · Answer

But why does this happen? or how?

thesmartone · Answer

Just some glitch...

stefrheart · Answer

So even if i log out and reload it wont work right? Because i have been doing that and when i went on another device the Smart Scores showed up

confluxepic · Answer

That sometimes happens. Different devices get the orange war at different times.

stefrheart · Answer

The Orange war is over!

e.mccormick · Answer

Part of why this is taking so long is the nature of the bug, which is unknown, and the nature of the fix, test of small changes.

Every time they see it go down they grab logs and perhaps a memory snapshot.  Then they reboot the servers to get it up.

From what they find, they do small changes to see if it addresses what has been happening.  They test those on the prototype copy of the site and make sure they do nothing significantly worse.  Then they push them out to the live servers and see if OS stays up.

This is probably more to it than that, but that is the core of what is happening.  

Sadly, because the bug is of an unknown nature and the servers are in a remote cluster, they can't just do a moment by moment track of the memory state and catch the crash as it happens.  It would take things like that to radically improve the debugging process.

thesmartone · Answer

It is happening almost everyday @e.mccormick

thesmartone · Answer

How about like that the smartscores only get updated every week instead o like every single second.. Would you think that would reduce the amount of time the Orange War comes? @e.mccormick

e.mccormick · Answer

@TheSmartOne They are loaded any time someone looks, but the graph only updates on Mondays.

thesmartone · Answer

Oh cool..

thesmartone · Answer

Has your question been solved? @stefrheart
If so then please close this. :)