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Imagine that you have started working at a company that has implemented total quality management. It is your job to communicate how the work environment will change to all employees. Which is the best message to communicate to everyone? a. “You will need to communicate with your managers better.” b. “You will need to consider how you can improve quality.” c. “You will all be responsible for telling everyone how well they are doing.” d. “You will need to meet management quality quotas.”
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I'd go with B
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