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A company advertises that on avg, 95% of their customers reported "very high satisfaction"... Based on 15 samples, this was the following %'s: 57,57,57, 71, 71, 92 92 92 92 95 95 95 95 95 95 mean 83.4 median 92 mode 95 midrange 76... Would you use the mode or the median as a measure of central tendency as the best indicator of the "average" in this situation? I eliminated the mean as a possible answer since the scores of 57 skew it, and I am leaning mode, but could also see the median being a good answer...
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