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OpenStudy (cookiemonster2412):

I can't see my messages, notifications, and chats. Help!

jagr2713 (jagr2713):

Try refreshing your page if not try logging out and clear your cookies an log back in.

jagr2713 (jagr2713):

If those doesnt work then it might be a bug and you can report it here https://docs.google.com/forms/d/1yiDzNtyeY8B0DRTGhi-xKHSLAaIMGI0Bj2DDTcmhd3Y/viewform?c=0&w=1

jagr2713 (jagr2713):

An it will be reviewed and fixed soon :D

OpenStudy (cookiemonster2412):

Thank you

jagr2713 (jagr2713):

It worked

OpenStudy (cookiemonster2412):

It still looks the same

jagr2713 (jagr2713):

show me a pic

OpenStudy (cookiemonster2412):

I'm on my tablet. I don't know how

OpenStudy (cookiemonster2412):

I'm trying to screen shot it but it doesn't work

jagr2713 (jagr2713):

is it like there is nothing there or something else

OpenStudy (cookiemonster2412):

All I see is questions.

jabez177 (jabez177):

That is how mine was on my laptop, i went on my desktop and problem solved !

OpenStudy (cookiemonster2412):

I only have my tablet

OpenStudy (cookiemonster2412):

Is that why it's messed up

jagr2713 (jagr2713):

questions in your messages icon or other

jabez177 (jabez177):

Wait, is this incident that you are mentioning on a desktop or laptop, not on your tablet ?

OpenStudy (cookiemonster2412):

I'm using my tablet

jabez177 (jabez177):

Oh, the screen sin't big enough, i tried it before on a tablet, the screen isn't big enough.

OpenStudy (cookiemonster2412):

I've been using my tablet for months

jabez177 (jabez177):

Then maybe try and zoom out.

OpenStudy (cookiemonster2412):

I tried that

OpenStudy (cookiemonster2412):

When I logged in on Saturday os was already updated and it was working fine

jagr2713 (jagr2713):

um can you describe it

jabez177 (jabez177):

Yeah, we all hate the new update...

jabez177 (jabez177):

And it's different on a tablet now that the new update came.

OpenStudy (cookiemonster2412):

I can only see the questions. I can't scroll down to the chats. When I refresh I looks like it's gonna work but then it stops. I can't see my fans, messages, and notifications.

OpenStudy (cookiemonster2412):

Do I have to download the app

jabez177 (jabez177):

NO, it just shows questions, No Private messages and chats.

OpenStudy (cookiemonster2412):

:/ Is this temporary?

jagr2713 (jagr2713):

yes it will be fixed soon :D

jabez177 (jabez177):

Good question, I believe that the OwlBucks thing will end soon, it came before, then left !

OpenStudy (cookiemonster2412):

OwlBucks?

jabez177 (jabez177):

You pay OwlBucks to get better help.

OpenStudy (cookiemonster2412):

Steven, can u see your messages and notifications? Oh and chats

jabez177 (jabez177):

Yes, I can ! I'm on a desktop that's why, but the app doesn't show any chats and notifications.

jabez177 (jabez177):

Just try turning it sideways.

OpenStudy (cookiemonster2412):

Omg why didn't I think of that lol

OpenStudy (cookiemonster2412):

STEVEN UR A GENIUS!!!

OpenStudy (cookiemonster2412):

It working now. Thank you thank you thank you

jabez177 (jabez177):

My pleasure Vanessa, Happy to be of assistance ! :)

Nnesha (nnesha):

wear your glasses or contact with doctor

TheSmartOne (thesmartone):

^ LOLOL

jabez177 (jabez177):

What ?

Nnesha (nnesha):

jk cO_Okiemonster :)

OpenStudy (cookiemonster2412):

XD

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