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OpenStudy (kash_thesmartguy):

http://openstudy.com/press - can't download the Media Kit. Can anyone help?

OpenStudy (kash_thesmartguy):

@TheSmartOne

OpenStudy (just_one_last_goodbye):

Do you mean it wont open for you?

OpenStudy (kash_thesmartguy):

@Jaynator495

OpenStudy (kash_thesmartguy):

Yeah it says: The Requested URL /documents/MediaKit.pdf was not found on this server

TheSmartOne (thesmartone):

Doesn't work for me either.

OpenStudy (just_one_last_goodbye):

Probably cookies, have you tried deleting?

OpenStudy (just_one_last_goodbye):

It's working for me...

OpenStudy (kash_thesmartguy):

What are cookies?

OpenStudy (just_one_last_goodbye):

.o. you know your computer bakes cookies and makes them specially for you to enjoy right?

OpenStudy (kash_thesmartguy):

Yeah right!

OpenStudy (just_one_last_goodbye):

lol xD im just kidding. I really dont know why they call them that but your using google chrome right?

OpenStudy (kash_thesmartguy):

Yes.

OpenStudy (just_one_last_goodbye):

Do you know how to get to history?

OpenStudy (kash_thesmartguy):

Yes.

OpenStudy (just_one_last_goodbye):

Ok click on it

OpenStudy (kash_thesmartguy):

Yup, next step?

OpenStudy (just_one_last_goodbye):

Ok do you see the huge word "History"

OpenStudy (kash_thesmartguy):

Yes, I'm not BLIND... do you see the word blind? lol

OpenStudy (just_one_last_goodbye):

You should see "clear browsing data..." click it

OpenStudy (kash_thesmartguy):

Ok, next step?

OpenStudy (just_one_last_goodbye):

You see a list check off the ones you want (would be better if u check all of them off but If you have passwords, history, or downloads that you would like to get back to dont check those)

OpenStudy (just_one_last_goodbye):

Just make sure for sure to check off the ones that say "cookies and other site plugins" "cached images and files"

OpenStudy (kash_thesmartguy):

okay.

OpenStudy (just_one_last_goodbye):

Ok if u put the password one. It might log you off OS so just log back in after we are done. do you see a drop down box that gives you options to how far do you want to delete?

OpenStudy (just_one_last_goodbye):

Next to the words "Obliterate the following items from:"

OpenStudy (just_one_last_goodbye):

Click on the option "the beginning of time"

OpenStudy (just_one_last_goodbye):

Then click delete browsing data ^_^ here is a screenshot that should help you http://prntscr.com/7pyk79

OpenStudy (just_one_last_goodbye):

Last step is... to check if the link is working now

OpenStudy (kash_thesmartguy):

Nope, it still doesn't work!

OpenStudy (just_one_last_goodbye):

hmm must be a server issue :/ please contact @Preetha or @Jaynator495

OpenStudy (just_one_last_goodbye):

They should be more help that me

TheSmartOne (thesmartone):

The actual question is, how does the link work for you?

TheSmartOne (thesmartone):

They haven't uploaded a media kit so of course we can't see anything from the link: http://openstudy.com/documents/MediaKit.pdf

OpenStudy (just_one_last_goodbye):

Did seem very weird the "server" part. Maybe the servers are working for some and not working for others

TheSmartOne (thesmartone):

@just_one_last_goodbye we can view the page: http://openstudy.com/press We aren't able to view this page: http://openstudy.com/documents/MediaKit.pdf

OpenStudy (kash_thesmartguy):

yup^

OpenStudy (just_one_last_goodbye):

Oh xD i was looking at the press

OpenStudy (just_one_last_goodbye):

try talking to the manager of the OS press @pooja195

OpenStudy (just_one_last_goodbye):

Hi @pooja195 Why isn't the media kit not working?

OpenStudy (just_one_last_goodbye):

^_^ thank you for coming btw.

OpenStudy (just_one_last_goodbye):

@Kash_TheSmartGuy I'll let u talk to her ans resolve your issue good luck! ^_^

OpenStudy (kash_thesmartguy):

Ok, thanks!

pooja195 (pooja195):

i dont handle that my job is only the newsletter sorry idk who takes care of that ! :(

jaynator495 (jaynator495):

This has not yet been uploaded to the server, later on it will be (i would assume)

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