The customer has a coupon that is expired. She is buying a lot of merchandise and wants to use it, do you let her? why or why not?

Question

anonymous · Answer

I wouldnt let her, but since the coupon is expired, it wouldnt activate anyways. when it expires, not even a cashier can make it work. plus it would risk the cashier's job. so my final answer would be no because it could risk me my job and it wouldnt even activate in the first place, even if i wanted it to.

anonymous · Answer

another reason would be:
treating all customers equally

anonymous · Answer

plus no company has "we accept expired coupons" written on their coupon

anonymous · Answer

Please describe a time when you had a call from an unhappy customer, what steps did you take to turn that call around?

anonymous · Answer

theyre probably unhappy witht heir product. so i would help them find a product that does meet their expectations using:
my opinions
ratings and reviews

anonymous · Answer

also give them a refund maybe