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Vera is a good listener, helps her customers solve problems, and makes product suggestions that meet their needs. Last year she received the Associate of the Year award. Vera's experience illustrates the idea that success is A. determined by the desire to succeed. B. measured by how well one does his or her job. C. in the mind, not in the job. D. in numbers—both money earned and customers served. Mark for review (Will be highlighted on the review page)
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