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George is scanning new businesses listings looking for new customers. George is involved in the __ step in the personal selling process. a. qualifying b. presenting. c. prospecting. d. approaching <-- what i guess it is
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Rwelch, visit the next link... They explain the 7 steps of the process of selling: http://ocw.mit.edu/courses/sloan-school-of-management/15-387-entrepreneurial-sales-spring-2015/lecture-notes/MIT15_387S15_Lecture1.pdf
I don't think it's 'd'.
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