Question

All you need to know about the recent email that was sent to you.

An email was sent from ops@openstudy.com a few hours ago, with a subject of "Please take a minute to fill personal information"

The body of the email was http://prntscr.com/atzpcv

Now, if you didn't get this email, don't worry! The email is not that important in saving your account! All you need to do is log out of your account and log in. Once you do that, you should get this pop-up. http://prntscr.com/atzpwb

Just answer the question and press "Done." That's all! Your account is safe!

Continued...

Answer 1

Can an account be deleted on OpenStudy?
Yes, it can. The admins can delete an account and with that any information that was posted on this website. The admins aren't that cruel, however, so all they will be doing is resetting your SmartScore, something that can be undone. :)

I didn't get an email! What should I do?
You don't need to receive an email, as Jiggly said, to complete the survey. All you need to do is it to log out and log back in to your account. You will be asked a question when you log in about your date of birth. If you already answered the birthday question, then you might not get an email and you will not be asked to answer it again.

I used a fake email address. What should I do?
You can go to your settings and put in a real email address. OpenStudy does not send you any spam mail. You can choose what kind of emails to receive from OpenStudy also. But an email is not necessary to have in saving your account.
I didn't get the survey! What should I do?
This means that you must have completed it in the past and you don’t need to fill it out anymore. Enjoy!
OpenStudy can afford to delete all your replies on posts since there are many posts where you have helped and these posts help bring in new users. SmartScores will be dropped instead.

Now, your email is gone. But, you're still in the account! So you're safe for now! Your email is not necessary for you to tell us your birthday. All you really need to know is your password, and if you don't know that, then you need an email.

If you know your password, log out and log back in. When you're logging back in, you'll be asked one question -- which is, What is your birthday?

If you don't know your password, do the following:
Go to http://openstudy.com/settings#/account
Replace the email with an email you currently have
Save the new settings
Go to your email and verify it.
Once verified, log out
Once you are logged out, choose the option that says "Forgot password"
Go to your email and create a new password
Log in and take the one question survey.

Answer 2

This is because Preetha's post is all cluttered. Please only ask any questions that have not been already answered on here.

Answer 3

@Preetha @TheSmartOne I have not gotten an email, my email is not fake and I am not asked for credentials when logging in. Glitch?

Answer 4

Did you submit the Owlfred scholarship in the past?

Answer 5

OS sends me spam messages. ;~;

I've got 100+ on my new email and they're all just about someone replying to my questions or something even though I see those notifications on OS.

Answer 6

@TheSmartOne I don't think so...

Answer 7

@TheSmartOne Its been sorted out now. Thanks!

Answer 8

@Conqueror You can disable those emails in your settings.

Answer 9

yeah , there's an option not to get notifications. what's this all for? spring cleaning?

Answer 10

@Photon336

\(\color{blue}{\text{Originally Posted by}}\) @Preetha
Sure. We would like to know who are users are so we can develop new features better tailored for our users.
\(\color{blue}{\text{End of Quote}}\)

Answer 11

O.O i though so too . I't s red

Answer 12

^ interestin

Answer 13

I did not get 1

Answer 14

Satellite is now back, it will take a while before they reset his SS.

Likeaboss, you're good to go. Your account will not be deleted. Don't worry!

Answer 15

I didn't get one?

Answer 16

Well, I didn't get that pop up ( http://prnt.sc/atzpwb)

Answer 17

@Preetha hello
Hope you are doing good :)
i would like to know about the status of scholarship which where out long back
thank you
take care and keep smiling

Answer 18

@Preetha please check inbox

Answer 19

=]

Answer 20

pftt getting that email was rude imo.

Answer 21

ok I've done it so I can save my account -_-! But wow satellite.. rip 100 SS user.

Answer 22

mission accomplished General TSO. Good Job !!! c;

Answer 23

duck hamsters?

Answer 24

thomas :D lol

Answer 25

If you didn't get any email or pop-up when logging in, your account is safe.

Answer 26

@TheSmartOne how long do you have to put in that birthday until the account is deleted?? If the account is deleted, is it permanently deleted? like... wiped away from os?

Answer 27

if thats the case then @Danny shall be mine :D

Answer 28

hey tso do you know me???

Answer 29

@TheSmartOne

Answer 30

I logged in and logged out, I got no pop-up and nor did i get an email. R.I.P pooja195

Answer 31

R.I.P pooja<3


Oh wait @pooja195 it's cuz they already got your information when you became an ambi ;)

Answer 32

But I got a pop-up. o:
I think the pop-up is for everyone, @AloneS . e.e

Answer 33

@elsa.. the other day jiggly talked i think to qwerty, he didn't get the pop out..she said she got his info already...i don't remember exaclty was it qwerty tho x3

Answer 34

Why did I get the pop-up then? ;^;

Answer 35

@SamsungFanBoy You have 30 days to verify your age.

And for everyone else... @TheSmartOne posted this in his long message

'I didn't get the survey! What should I do?
This means that you must have completed it in the past and you don’t need to fill it out anymore. Enjoy!"

Answer 36

I don't read what Smarty says. cx
Thank you @MeganXOXO :D

Answer 37

Haha, anytime c:

Answer 38

Yeah, he also said:

"If you didn't get any email or pop-up when logging in, your account is safe."

Answer 39

@MeganXOXO and when the 30 days are up... >:)

Answer 40

You have 28-29 more days.

Answer 41

Nvm no RIP pooja i talked to jiggly and she said they already have info of users who have filled out the scholarship form and what not ;p

Answer 42

duuh no wonder i didn't get the form. ^

Answer 43

I got one of these emails yesterday. I responded to it, asking what possible need they had for my birthdate (*). No response. I followed the link in the email to see what would happen. Just took me to OpenStudy, without prompting me to change anything in my profile. So I posted a question here in OpenStudy feedback, which did not elicit an official response, only a deletion, but whoever deleted it didn't have the courtesy to contact me privately. Finally I tried editing my profile, but there's no spot I see on my profile page to update or supply birthdate information, so I filed a few bug reports about that and another bug I found in the process of attempting to comply. No response to those, either, of course.

Outstanding work!

(*) Ironically, COPPA does NOT require that OpenStudy know our ages, given that the Terms of Service specifically forbid users under the age of 13. In fact, the very act of asking for our ages forces OpenStudy to comply with COPPA! From the FTC website:

So here’s the answer in a nutshell. You’re covered by COPPA if:

Your website or online service is directed to children under 13 and collects personal information from them;

Your website or online service is directed to a general audience, but you have “actual knowledge” you’re collecting personal information from a child under 13; or

You run a third-party service like an ad network or plug-in and you’re collecting information from users of a site or service directed to children under 13.

Interesting that they are only handling this now when the law was last updated years ago. OpenStudy's legal counsel works at the same pace as the software team, apparently!

Answer 44

@whpalmer4

Preetha said the purpose of collecting birthdays is "to know who are users are so we can develop new features better tailored for our users." Catching underage users seems to be another plus of this feature.

To update or supply us with your birthday information, all you need to do is log out and log back into your account. When you are logging in, you will be prompted to provide the information. If you are not prompted anything when logging in, that means that OpenStudy already knows the information, and your account is safe.

If you have any more questions, feel free to ask. :)

Answer 45

"All I need to know" was "all I already knowed".

Answer 46

It was actually "All knowed I already."

Answer 47

This sounds like dictatorship ;-;

Answer 48

@alknowsall

Answer 49

AAAA MY BRUH ACCOUNT GOT DELETED :D

HALLELUJAAA he got rid of this sweet honey iced tea!!!!!!! yeeeeeaehahahhahaha

Answer 50

^What was that o.o

Answer 51

I'm just curious as to why they bothered asking us.

Answer 52

@whpalmer4 that response though xD

Answer 53

Actually, I just logged into my OS account and it prompted me to answer the birthday thing