Question

ok guys i have a question...does the replacement of a product cost money???

Answer 1

what questions should i ask them??

Answer 2

a replacement does not cost money... UNLESS you send the old one back and they dont pay for the shipping

Answer 3

but thats only if they ask for it back

Answer 4

so howmdo i escape the shipment cost thow??

Answer 5

tell them that they should pay for it... and you refuse... or you'll keep it

Answer 6

sowee i didnt getmyou, could you plz break it down for me plz

Answer 7

first see if they even want it back okay?

Answer 8

ok

Answer 9

no i dont think they want the malfunctioned keyboard..

Answer 10

than if they say yes than tell them that they need to pay for the shipping... if they dont wanna pay than you tell them " ok im keeping it and i want the new one"

Answer 11

ok i get it, but the problem os the new one..how do i escape its shipment cost??

Answer 12

they ship that for free

Answer 13

are you sure cuz they are in usa and am in canadia

Answer 14

or they usually will add it to the price... and tell you

Answer 15

but usually when your getting a replacement the new one is free

Answer 16

oki dear thanks for the help...

Answer 17

cause i bought some stuff on ebay and i got it and it was broke and they shipped me a new one for free

Answer 18

yeah im getting my keyborad replaced by logitech n i didnt wanna pay the shipment cost.but yeah thanka for the help.

Answer 19

it should be free... cause it was a mistake on there part

Answer 20

oki thanks

Answer 21

welcome... have a great day