Question

Which action is a critical part of listening?
comparing the speaker to others who have spoken on similar topics
using verbal and nonverbal communication to show you are listening
expressing personal biases that may get in the way of listening
trying to understand your feelings as an active listener

Answer 1

B. "using verbal and nonverbal communication to show you are listening"

Things such as eye contact, hands not flying around, and upright posture, as well as verbal affirmations as to express that you are listening.