Question

HELPPPPP!!! My laptop kept saying "your computer memory is low close out all open window, restart the windows, or save all progress and close it out and reopen." I ignored it for 2 days, then something happened a blue screen is on my laptop and I don't have access to admin...

Answer 1

you didnt tell me it said "your computer memory is low close out all open window, restart the windows, or save all progress and close it out and reopen."

Answer 2

Do as it says it probably needs to update your laptop

Answer 3

exit QC and other windows Restart the computer and wait 15 seconds then turn it back on and see what happens

Answer 4

You should never defy a computer's important warnings...however, if it stops working completely, you should try holding the power button for a while. That could work.

Answer 5

I even looked up your question so if what i said doesnt work go here and read about it and see if you find something else https://www.makeuseof.com/tag/save-restore-windows-session/

Answer 6

Yes what howie said hold the power button so it restarts hold it for 5-10 seconds then wait 15 seconds and turn it back on and see what happens

Answer 7

Like i said it could be your laptop need to update and it will once it turns back on

Answer 8

It doesn't need a restart though... or update.. It already did Monday...

Answer 9

but if your laptop is saying "your computer memory is low close out all open window, restart the windows, or save all progress and close it out and reopen." then i would follow what it says and restart the laptop

Answer 10

I did, restarting won't help... I have the task bar open it says chrome.exe has 15 running... what does that mean?

Answer 11

Dont you just have to delete some stuff

Answer 12

i agree with angel try to see if you can delete stuff ill look on my computer to see if i can find a way to restart the Windows and not your actual laptop

Answer 13

It popped up again

"Your computer is low on memory to restore enough for programs to work correctly, save your files, then close or restart all open programs

Answer 14

And plus if its a 2014-2015 laptop it could be dying from being used so much through out the years

Answer 15

ok i might have found a way to fix it

Answer 16

go to settings next to the search bar

Answer 17

Scroll alllllll the way down until you see advanced

Answer 18

Click advanced and scroll allllllll the way down again

Answer 19

Now what lol

Answer 20

you will come across something that says "Reset and clean up" and under that you will see 2 things saying "Restore settings to their original defaults and Clean up computer"

Answer 21

i would try those to see if it will fix your computer

Answer 22

What will it do o.o i dont want my computer to be coput

Answer 23

Coput?

Answer 24

how ever cuput is spelled XD

Answer 25

ohhhhh lol i clicked on "Clean up computer" and it says under it "Find and remove harmful software
Chrome can find harmful software on your computer and remove it
Report details to Google
Includes information about harmful software, system settings, and processes on your computer"

Answer 26

I clicked it o.o

Answer 27

Under "Restore settings to their original defaults" Reset settings
This will reset your startup page, new tab page, search engine, and pinned tabs. It will also disable all extensions and clear temporary data like cookies. Your bookmarks, history and saved passwords will not be cleared. Learn more"

Answer 28

Hmm i might have to do that bc its taking forever to clean it..

Answer 29

Let it clean your computer then click "Restore settings to their original defaults"

Answer 30

Google Chrome did not shut down completely, I clicked restore it, and then I'm still stuck with big blue looking screen without anything on it... its dark blue like its a background idk

Answer 31

Screen shot it please if you can and show me

Answer 32

May I ask what laptop you have? o:

Answer 33

Its not working -_- and It's a HP laptop has the word stream on it... windows 7 or 8

Answer 34

Dear god its old

Answer 35

LOL i dont even know if there's a warranty or not

Answer 36

it could very well be your laptop is dying and you will have to get a new one

Answer 37

its happened to me alot rn this laptop i have is my 2nd one in the past 5 years cause the other one dyed bc it was 5 years old

Answer 38

Don't tell me that XD

Answer 39

but its true your probably gonna need a new laptop

Answer 40

I'm broke.

Answer 41

Cant your parents try to get you a laptop even a simple one

Answer 42

nopes..

Answer 43

I wish..

Answer 44

im sorry i have to go back to school But im telling you you NEED a NEW laptop or have to work with the one you have OR go and take it somewere and have someone look at it but i think they will tell you the same thing

Answer 45

You explained it the long way anime, that thing you told her literally wipes the computer so anything important I suggest you email to yourself

Answer 46

But why not ask @Ultrilliam the PC expert

Answer 47

I dont wanna wipe it.... and is he on??

Answer 48

i would but he not on and plus it wipe the computer but it doesnt wipe it all away it explains that it keep all important information it just wipes viruses and bad stuff away

Answer 49

i literally copied and pasted word for word of what the settings say

Answer 50

Nooo

Answer 51

Try calling technical support.
TheSmartOne is good with this computer stuff, I think. o;

Answer 52

And i also told her just get a new laptop if it cant fix bc its windows 7/8 and 5 years old its dying

Answer 53

I don't think it has anything to do with how old it is, honestly.

Answer 54

She doesn't need a new laptop, and I have done that before it wipes everything except for what it locked in q file but it hen i tired to lock q file to save stuff it didn't work

Answer 55

O.o

Answer 56

ok then you help her out i have to do school

Answer 57

Perhaps it's dirty inside and needs cleaning.

Answer 58

In a file*

Answer 59

How do I do that Elsa?

Answer 60

ok HOW ABOUT SOMEONE WHO ACTUALLY KNOWS SOMETHING HELPS

Answer 61

YES PLEASE XD

Answer 62

Rip e.e

Answer 63

Jesus I saw the email, looked at the post offline, was like "what are these people saying"
and practically ran to my laptop >_>

Answer 64

Well sorry XD I haven't had it happen before

Answer 65

Ultrilliam was checking us out offline. o;

Answer 66

Anyway, by blue screen, I can only assume you mean Blue Screen of Death...
What operating system are you on?

Answer 67

(Windows I presume?)

Answer 68

she said she has windows 7 or 8

Answer 69

There is a pretty big difference between 7 and 8 ._.

Answer 70

i know

Answer 71

If it was 8 or 10 I could work with that, but I need to know if it's 7 or 8 x'D

Answer 72

The blue screens completely changed between 7 and 8

Answer 73

@Sazzie Does the startbar look like this?

Answer 74

Or like this:

Answer 75

I think 8 is what I was told last, YES IT DOES without all the junk... 2nd one

Answer 76

It also shows a blue part when I open the start menu..

Answer 77

I figured (blegh I hate 8... if you want you can still upgrade to 10 for free lol)
Moving on, Do you remember the error code while you were on the bluescreen?

Answer 78

It just said "Your computer is low on memory to restore enough for programs to work" blah blah blah... and 10 isnt compatible

Answer 79

10 is never "compatible", but that doesn't mean it won't work flawlessly *looks at old computer that used to have windows vista sitting next to me, now housing windows 10*

Answer 80

Besides, if it doesn't work exactly as expected, theres a revert option for 30 days lol

Answer 81

Moving right along, on the actual blue screen of death, there should have been a error message

Answer 82

Like in this picture:

Answer 83

The laptop is 4 yrs old... and no didnt see that... just a blue screen that wont go away...

Answer 84

Is it bad for 15 Chrome.Exe's to be running??

Answer 85

No, chrome seperates every tab, every extension, and a few other things into it's own thread to prevent whole program crashing, as well as better multithreaded performance

Answer 86

As it stands I have 73 "chromes opened"
that number just indicates the number of forks chrome has

Answer 87

Oh.. so what do I do then?

Answer 88

(BTW, the desktop with vista is 10 years old LOL)

Answer 89

LOL

Answer 90

and it can still have windows 10 now =P

Answer 91

Well, as long as your in task manager, switch to the "performance" tab, and look at "Memory"

Answer 92

It shows a graph... and moving numbers

Answer 93

XD I don't have admin access to anything.. so yeah..

Answer 94

Yes, that's very good.

Now what does it say here

Answer 95

1.1/1.9 GB 58%

Answer 96

oof, only 2GB

Go back to processes, and click on "memory"
That should sort it by whats consuming the most

Answer 97

What are the top 3 applications and how much are they using?

Answer 98

Google Chrome (32 bit), Task Manager doesnt say... and service host different numbers

Answer 99

Figured chrome was the main user of memory

Well, to me, it looks like you have very limited RAM, and just need to be cautious about how many chrome extension you have at once, and how many tabs you have open

Answer 100

Navigate over to chrome://extensions, and tell me how many you have lol

Answer 101

Where is that on chrome or?

Answer 102

Yes, type that in the URL bar

Answer 103

3

Answer 104

Any that you don't need?
(specifically adblock if that's there...)

For example, adblock ALONE is eating 1GB of my RAM right now, so it's a pretty heavy RAM eater

Answer 105

It shows Google Slides, Google Docs, and Google Sheets I don't use those

Answer 106

Oh, then disable those, I always do that first thing when I install chrome, it's google bloatware, not really needed IMO

Next open

Answer 107

then click "Memory footprint" that will give you a idea on what tabs eat how much memory, so you can be a little more mindful of how many tabs you have open, other then that, there's not much else to do with only 2GB of RAM

Answer 108

(be mindful to also shutdown the computer at night, and start it back up in the morning, or simply restart it once a day) ¯\_(ツ)_/¯

Answer 109

I usually put it to sleep if it wont power off XD and should I delete those extensions?

Answer 110

yea go ahead, in my experience you never need them unless you do a lotta offline work with docs LOL

Answer 111

And sleep saves the computers state to memory
NEVER PUT IT TO SLEEP

Answer 112

The externsions say <1 MB to all of them and LOL I dont

Answer 113

Ok no more sleep XD

Answer 114

That right there, plus having too many chrome tabs open at once is probably your problem lol

Unlike what anime was spewing earlier your computer is fine, though I would definitely look for a upgrade when you can

Answer 115

Alright, and the message just popped up again.. "Your computer memory is low"

I still have that blue screen too..

Answer 116

Wait... what do you mean you still have that blue screen?

Answer 117

While the computer is running?

Answer 118

Yes

Answer 119

Then that is most definitely not a blue screen of death... could you hit "printscreen" on your keyboard, and paste here in the typing box?

Answer 120

It wont let me screenshot..

Answer 121

That's ok, just tap printscreen and paste it here, it should still take the screenshot (assuming you don't have a screenshotting application installed)

Answer 122

If you do, then open snipping tool, and copy paste the image here after screenshotting the "Blue Screen"

Answer 123

Nope... I dont get why I cant unless bc i'm on family monitored..

Answer 124

Did you open snipping tool?

Answer 125

where the heck is that XD

Answer 126

well, its located in
C:\Windows\System32\SnippingTool.exe

However, you should be able to find it by using the search in the windows 8 start bar/menu

Answer 127

The low memory popped up again XD and ohhhh

Answer 128

Simply search "Snipping Tool" and it should popup theoretically

Answer 129

Oh.. you mean your background is blue? ._.

Also note for simplicity, you can right click and hit "copy" and paste it here

Answer 130

How to fix that though.. right click dont work idk why

Answer 131

Right click on the image when you use the snipping tool, like this

Answer 132

But anyway... just set any other background?

Answer 133

Now that I think about it... I wonder if it automatically disables backgrounds when memory is low? hm

Answer 134

I don't know lol

Answer 135

Anyway... let's see if I can remember the windows 8 UI lol

Answer 136

Right click the desktop and hit "Personalize"

Answer 137

my right click dont work :(

Answer 138

Ok just gonna double check something... have you restarted windows since this happened? ._.

Answer 139

Also... do you mean your right click button is broken, or in that it was working but hasn't since this started happening (anywhere)?

Answer 140

Its broken, and I had to close chrome when it wasnt responding so it restored my tabs

Answer 141

._. you should uh... get a mouse ._.

Answer 142

Alright... lets see I can remember how to get there without right clicking

Answer 143

Search for "Control Panel" this time, and open that

Answer 144

Ok now what

Answer 145

Ok. Hold up.

And the message is still popping up

Answer 146

and its still blue...

Answer 147

Alrighty, I get the feeling your not... but do you happen to be a Administrator to the system?

Answer 148

Nope XD

Answer 149

RIP

Well uh... not much I can do for you other then stress to you to restart the system NOW

If you could get administrative permission we could run a system integrity check & fix,
or if that doesn't work potentially disable some services in windows.

Other then that, not much left to be done here ._.

Answer 150

It closed google out and i had to reopen it -_- rip pc..

Answer 151

Sazzie.
Re
Start

Answer 152

ughhhh

Answer 153

XD nopes

Answer 154

try deleting some old and unimportant files you dont need and reset you all you files put them on a flash drive and delete the files on the computer and then restart it

Answer 155

Sazzie, for real, restart the computer.
Why are you so stubborn as to refuse to restart a computer?
I don't mean to come across as rude, but that IS THE FIRST THING to try ._.

Answer 156

Just do what the.....hm. It seems we are past that.

Answer 157

BC my mom would have to put password in all over..

Answer 158

What is the problem? She'll understand if it dosen't work.

Answer 159

JOSHHHHHHHHHHH

Answer 160

:|

Answer 161

I dont want my mom to reput it in.

Answer 162

How else will you fix this situation?

Answer 163

Tell her to give you the password then. e.e

Answer 164

XD She dont trust me Elsa

Answer 165

Ctrl alt and delete. XD

Answer 166

Restart the computer. There's no way around it sazzie.
No sleeping, actually turn off and turn the computer on every day. ETC ETC.

Answer 167

Theres a old saying, I can't help you if you won't help yourself

Answer 168

EHHHHH after school

Answer 169

Then ask your mom for the password.

Answer 170

Get in, get back on QC, and voila.

Answer 171

"ehhh after school"

>every school related thing you do crashes or breaks cause you don't restart the computer
yea ok makes sense

Answer 172

Everyone is happy. :D

Answer 173

What are you worried about, Sazzie?

Answer 174

Idk.. i'm hard headed for one

Answer 175

Ok. And that's preventing you from restarting your computer and asking for teh password so it'll work again?

Answer 176

Tell your mom `Technical support has helped me and wants me to restart my computer once more.` And Poof.

Answer 177

It's family safety so that wouldn't work Els... bc most of this is supposed to be blocked

Answer 178

ok... one sec