Which of these is an easily observed, “surface” cultural variable?

tolerance of uncertainty
prevalence of religion
distance between business and private life
distance between ranks
8. Which of these is NOT a variable "beneath the surface" of daily life in a culture?

prevalence of technology
distance between business and private life
need for details to be spelled out
distance between ranks
9. According to Chapter 5, which approach is best when writing for multiple audiences?

an attitudinal approach
a linear approach
a modular approach
an experiential approach
10. Which of the following is NOT a good strategy to use if you know your reader is hostile to your subject?

Explain the benefits of what you are proposing before giving your recommendation.
Avoid describing the subject as a dispute.
Focus on the positive and avoid all mention of any possible objections.
Address the reader's objections directly in your document.
11. Which of the factors listed below did the writer of the following memo fail to take into account?

TO: University Faculty Advisers
FROM: David Gates, Ph.D., Department of Psychology
SUBJECT: New course offered—PSYC 499, Self-Fulfillment in a Global Society
Enclosed is a flyer briefly describing PSYC 499. After you read through the flyer, post it in a conspicuous place, e.g., on your door. Or, better yet, make copies and hand them out in your class. The course will explore how individuals in our society can maintain a sense of self in these increasingly uncertain times. So tell students in your courses and your advisees about this new timely course.

readers' personal characteristics
readers' attitudes and expectations
the physical or digital environment in which readers will read the document
readers' education and professional experience
12. Your company has completed an audience analysis for the manual you are writing for users of a new accounting system. The manual will be given to the 750 employees in the company's accounting department. Some members of the audience are experienced accountants and others are not; some have MBA degrees and others have bachelor's or associate's degrees; some were recently hired and some are long-term employees; some are managers and some are bookkeepers. How might you best accommodate your audiences?

Include different sections for the different audiences.
Write the manual to the highest level of the audience.
Prepare an audience profile sheet.
Write the manu

Question

Which of these is an easily observed, “surface” cultural variable?

tolerance of uncertainty
 prevalence of religion
 distance between business and private life
 distance between ranks
8. Which of these is NOT a variable "beneath the surface" of daily life in a culture?

prevalence of technology
 distance between business and private life
 need for details to be spelled out
 distance between ranks
9. According to Chapter 5, which approach is best when writing for multiple audiences?

an attitudinal approach
 a linear approach
 a modular approach
 an experiential approach
10. Which of the following is NOT a good strategy to use if you know your reader is hostile to your subject?

Explain the benefits of what you are proposing before giving your recommendation.
 Avoid describing the subject as a dispute.
 Focus on the positive and avoid all mention of any possible objections.
 Address the reader's objections directly in your document.
11. Which of the factors listed below did the writer of the following memo fail to take into account?

TO: University Faculty Advisers
FROM: David Gates, Ph.D., Department of Psychology
SUBJECT: New course offered—PSYC 499, Self-Fulfillment in a Global Society
Enclosed is a flyer briefly describing PSYC 499. After you read through the flyer, post it in a conspicuous place, e.g., on your door. Or, better yet, make copies and hand them out in your class. The course will explore how individuals in our society can maintain a sense of self in these increasingly uncertain times. So tell students in your courses and your advisees about this new timely course.

readers' personal characteristics
 readers' attitudes and expectations
 the physical or digital environment in which readers will read the document
 readers' education and professional experience
12. Your company has completed an audience analysis for the manual you are writing for users of a new accounting system. The manual will be given to the 750 employees in the company's accounting department. Some members of the audience are experienced accountants and others are not; some have MBA degrees and others have bachelor's or associate's degrees; some were recently hired and some are long-term employees; some are managers and some are bookkeepers. How might you best accommodate your audiences?

Include different sections for the different audiences.
 Write the manual to the highest level of the audience.
 Prepare an audience profile sheet.
 Write the manu