Question

i need help logging into khan academy its said that there is an error

Answer 1

Can you show an attachment?

Answer 2

there now can u help

Answer 3

Did you try after 30 seconds?

Answer 4

yes

Answer 5

and it would not load

Answer 6

What device are you using? Can you try logging on from another device.

Answer 7

can't

Answer 8

Oh I understand.

Answer 9

Let me see what possible solutions there are.

Answer 10

i can only use my Chromebook

Answer 11

can u help me

Answer 12

Is this the first time you experience this issue?

Answer 13

yes

Answer 14

Have you logged on khan academy using the chrome book before?

Answer 15

yes

Answer 16

Okay.

Answer 17

can u help doc

Answer 18

Checking to see if there is a solution.

Answer 19

THANK U

Answer 20

did u find one

Answer 21

Can you close all tabs open from khan academy?

Answer 22

Go back https://www.khanacademy.org and try again.

Answer 23

its blank

Answer 24

The link?

Answer 25

your not gonna like this

Answer 26

I see. Hmmm.

Answer 27

i think the servers are down for the day or i got hacked

Answer 28

Could be, nah you didn't get hacked. This is a normal issue.

Answer 29

then what happen

Answer 30

Could you try downloading another browser such as this https://support.mozilla.org/en-US/kb/run-firefox-chromeos

Answer 31

firefox

Answer 32

im downloading

Answer 33

Great!

Answer 34

I hope it works for you.

Answer 35

then what

Answer 36

Go to khan academy from there.

Answer 37

how?

Answer 38

Open the download and type khan academy in the search bar.

Answer 39

ok

Answer 40

From Firefox.

Answer 41

there is no search bar

Answer 42

Did you open Firefox?

Answer 43

Screenshot please.

Answer 44

ok

Answer 45

tis is what i got

Answer 46

Double click on it.

Answer 47

on what

Answer 48

The file.

Answer 49

??

Answer 50

yea i did and this is what i got

Answer 51

Do you know how to open the app?

Answer 52

no

Answer 53

Can you try opening the file? Why doesn't it open?

Answer 54

because im on a CHROMEbook

Answer 55

it should open thou.

Answer 56

i dose not open

Answer 57

ill try tommorow

Answer 58

Oh

Answer 59

Wait let me see if there's anything else to try.

Answer 60

do u want a pic

Answer 61

No it's fine.

Answer 62

ok

Answer 63

Do you know how to clear your cookies and cache.

Answer 64

no

Answer 65

On your computer, open Chrome.
At the top-right, click More .
Click More tools. Clear browsing data.
At the top, choose a time range. To delete everything, select All time.
Next to 'Cookies and other site data' and 'Cached images and files', tick the boxes.
Click Clear data.

Answer 66

ok

Answer 67

Let me know after your done

Answer 68

and let me know if you have any issues doing it

Answer 69

this is what happen.

Answer 70

Is that after clearing your cache?

Answer 71

yes

Answer 72

Okay I see.

Answer 73

Can you quit chrome and reopen it.

Answer 74

sure

Answer 75

That's the last thing we can try.

Answer 76

Great let me know what happens.

Answer 77

THE STARS ARE ALLINED IT WORRRRRRRRRRRRRKED

Answer 78

YASSSSSSS

Answer 79

THAT'S GREAT! CAN I GET A SCREENSHOT, LOL.

Answer 80

nope sorry i thought it worked

Answer 81

Ooh.

Answer 82

Sorry about that.

Answer 83

STRESS

Answer 84

I think you should wait a couple of hours and then trying logging on again.

Answer 85

it might be a server issue from khan academy itself.

Answer 86

Don't panic.

Answer 87

Hopefully it will get fixed soon.

Answer 88

OK hears another pic

Answer 89

Do you want to create another account?

Answer 90

NO

Answer 91

Got it.

Answer 92

Are you putting the password and username correctly?

Answer 93

i have allot of progress on my account

Answer 94

I see.

Answer 95

yes

Answer 96

Okay, if after a couple hours it doesn't work then let me know and we can try some other things.

Answer 97

Try again in 2 hours I suggest.

Answer 98

ok

Answer 99

Sorry that I couldnt help you, I would have loved for you to be satisfied.

Answer 100

its ok hey i have an idea

Answer 101

What is it?

Answer 102

I am listening.

Answer 103

NOW dont tell anyone this

Answer 104

Okay.

Answer 105

Deal.

Answer 106

I see.

Answer 107

now go to khan academy and type this in

Answer 108

Okay one moment.

Answer 109

then come back with a pic

Answer 110

This is what I got

Answer 111

Also delete the reply with your password.

Answer 112

this is very odd

Answer 113

I agree.

Answer 114

I think it's a system error.

Answer 115

Let me see if I can log in my personal account.

Answer 116

ok

Answer 117

OH

Answer 118

Dang I got the same issue.

Answer 119

severs are down

Answer 120

This is very interesting.

Answer 121

Yup case closed.

Answer 122

It's on khan academies end.

Answer 123

if that happend to me only then i would of thought of somthin else

Answer 124

I believe they will fix it but they need some time.

Answer 125

Yup no worries it's not only you.

Answer 126

And also I am using safari, so it's not the browsers issue.

Answer 127

ohhh

Answer 128

there must be a bug

Answer 129

Yup.

Answer 130

or the worst thing

Answer 131

Do you have any important assignments due on it?

Answer 132

no

Answer 133

That's good.

Answer 134

im independent

Answer 135

Even if there was I think you should be excused.

Answer 136

That's cool.

Answer 137

yup

Answer 138

Congrats on 14 by the way.

Answer 139

thanks

Answer 140

No problem.

Answer 141

Glad this turned out to be a general issue rather than only you.

Answer 142

how long will it take to get to the next color

Answer 143

Hopefully it'll fix soon.

Answer 144

At level 20 I believe.

Answer 145

ok 6 more

Answer 146

You will be orange/red.

Answer 147

Yup.

Answer 148

ok thanks for the help

Answer 149

It's my pleasure.

Answer 150

now the worst thing is rob that the website got hacked

Answer 151

LOL.

Answer 152

it maybe

Answer 153

Let's hope it wasn't hacked.

Answer 154

among us did

Answer 155

Got hacked?

Answer 156

That's interesting...

Answer 157

its true

Answer 158

I see.

Answer 159

Anyways, it was good trying to fix this together. Hope you a great day ahead!

Answer 160

heres what it said
"InnerSloth, the developer of the popular whodunit social deduction game Among Us, has had to fight off a cyber attack affecting its players during their online matches. The incident that started some time on Thursday took the form of a spam attack bombarding players in their in-game chats."

Answer 161

Ah I see.

Answer 162

It's a typical thing.

Answer 163

yea

Answer 164

Yup, okay have a nice day.

Answer 165

u 2