Question

Shouldn't we get the response of the report submitted by us? For example: I reported some one, now , how can I know whether the action was taken or not?
And what was the action taken?

According to me, OpenStudy should send the response of the report submitted to the mail of the person who reported.

Answer 1

My idea is : OS should mail the user who reported a user , relating to the action taken against that user. For example : Suppose I reported an user XYZ , then OS may mail me :

Hello mathslover,
Thanks for notifying the OpenStudy Team and filling the report. Your report has been sent to the OS moderators.
We will surely take an action against the user if he/she is found guilty and notify you accordingly. Inconvenience caused is regretted.

Thanks
--OpenStudy Team.

Answer 2

Later, the action taken can be mailed to me (here, I am taking myself as an example).

Answer 3

That's a good way to spot progress. i agree with this idea.

Answer 4

I don't know, but I personally felt that users who reported the other users shouldn't know when mods take action, I think it's just for the 'freedom' of mod's choice, let's say you've reported a person, and if the mods goes in there and if the mod didn't take action, then the user will felt like 'this mod isn't doing anything' or something like that, and the reporter will be like, this mod doesn't listen to me :( , and people will start disliking mods and all. I mean it's upto mod's choice for me, without users that reported the other user know's what mods behaviours are :)

But all mods do get notifications if someone is reported by another person

Answer 5

Yes its freedom for the mods choice, but it will not result in disliking the mods even it will increase the fame of the mods :)

I think, when a mod sees a reported post then most of the users think that they will take action and if there is no action taken, they may start disliking the mod or what you stated above. But, we should at least know that whether decision is taken or not! If you think, mentioning the action taken like " suspended " or any other will not be good , then there should not be any problem in letting us know whether the action is taken or not. I agree, there is always action taken, late or earlier but yes , action is taken. But, if we get to know that "Mods have taken proper action against the user" , then this will increase the presence of faith in reporting a user.

Most of the users think that reporting does not do anything, if they are just mailed that " The action is taken. Thanks for your concern. " then they will not lose faith in it.

Answer 6

Yeah, right. There's the flagging system on StackExchange and it lets you know if your flag was helpful.

Answer 7

Yeah, I guess the flagging system is better than report abuse, just saying

Answer 8

May be!

Answer 9

Hello,

Moderators are chosen by the administrators themselves. If you report someone and they're breaking the Code of Conduct or any rule set-forth, then the moderator will punish the user based upon their offense. It is not your job, nor mine or Ambassadors or members to participate in the legislation or to know confidential information about their penalty.

Warnings, bans, suspensions, kicks, are all private information and are not shared. Giving such information out to the reporter is backseat moding in his behalf, innapropriate, can result in antagonizing of the individual e.g.., "I told you to stop doing that, ha! You just got banned!," bullying, harassing, and embarrassment. That is why it is so important that a member's personal violation portfolio is kept between the staff.

Staff found giving out information of violations, penalties, identification, or history thereof about a member can as well possibly be punished with current standing rules. As I was told, by Preetha and ShadowFiend, OpenStudy will NEVER give out personal information.

From a personal standpoint, I wouldn't want random people knowing my history. I think a lot of people would be offended by the new system because it promotes bad behavior. Of course, you might say, "well, just tell them not to give it out," but then you have a problem. Members that just come to the site cannot be trusted (Not that we don't, but we can't), and even sometimes Ambassadors.

Moderators do their job fine. I've never been disappointed by the actions of a moderator. Someone posting sexual material? *Bang* they're off the site within minutes. Cursing, trolling, flaming, gone. No feedback needed, the staff knows what they're doing. I believe the current system has worked for many forums and sites e.g., Facebook, Naruto-Boards, 4Chan, Reddit, Soul-Arena, and it will also work when implemented on OpenStudy. I feel strongly about my opinion and believe it should be reinforced.

Answer 10

Oh Compassionate, you have totally diverted my point to a negative direction. I am NOT pointing out the mods / admins work , they do their job very fine. Even I always appreciate them and their work . Nicely mentioned by @.Sam. already, I don't think that it will be fine to disclose the action taken. But still, we must at least know that the action is taken. I know action is always taken but just like we know some other activities on OS, though it is different from normal activities but again, it is important for us to know whether the action is taken or not and if the report is filled just for fun, then the message will be according to the act.

I AGAIN SAY: I am NOT pointing out any of the mods/admins's works . They do their job fine and they want to do it with freedom.

Mods have their choice whethe to kick the user out of the site, suspend the user or any action but it must be the choice for the users (not talking about ambassadors or any special criteria or for myself) to know whether the action is taken or not. Whether their report has resulted in a good result or not.

Answer 11

Suppose a user X reported a user Y who was spamming the chats and there is no mod online. What will he expect after reporting the user ? The user X will surely think that their is no advantage of reporting as their is no mod online but X does not know that mods get the reports in mail too. The user X , either will not like this site from there on or just post a question in this feedback " We want more mods, or something like that" ...

Now, if the user X would have received the mail regarding "whether the action is taken or not" then the user X will not lose faith on this site and the site's management/administration.

Suppose you filled a FIR against a thief and the police don't tell you whether the thief was caught or not, how will you feel? (it depends though :) ) , but in general , the person will think in a negative sense regarding the police administration.

The same happens here too. I totally agree with you and Sam that disclosing "What was the action taken" to the users is NOT fine. But, letting us know whether the action was taken or not or just , it is in progress or not...

Answer 12

I disagree. Members have no right to know whether action was taken. It's not the same as a police report. Don't let yourself get tripped up by fanciful rhetorics because it's not very applicable. The hypothetical thief probably took something very valuable to you like your car, money, that you really need it or your life will be ruined, whereas, on the internet they cannot take anything of value from you (unless you're a pretentious teen who takes their life because someone called them a name over the internet, but still, if you take your life over something so minuscule, then it must not be very valuable to you.)

Now, I would not mind, however, if a member messaged a mod saying, "hey, did you guys do something about user X? He really offended me," and the mod responds, "yes." With no information given. No disclosed data about the punishment. Nothing but ,"yes."

Even though it sounds great in practice, I feel strongly that this system will backfire. I believe the current enforced system has and will continue to work on OpenStudy. Not everyone is going to like mods. It's a lost cause. People will hate you just because you're a moderator. There is nothing we can do about it.

Taoist beleive that ,"When the wind blows, the leaves carry," meaning, whenthe higher ranks and leaders demonstrate good behavior then it's members will adapt to it. If there is not trust between the civilians and leaders then the system cannot operate. Members should have faith in moderators and administrators. Mods are chosen simply to reinforce the Code of Conduct and clean up the filth. I don't see a problem if action gets taken and the member doesn't know.

At OpenStudy, user confidentiality if very important

Answer 13

You're not understanding my pint compassionate. I don't think that there is more need to explain anything, you're just seeking ways to oppose this diea. That's it. I dont' know why are you linking it with user confidentiatliy and with taosist's quotes ...

Answer 14

It will be better that I talk to an admin regarding this idea in pm . . . will let you all know the comments friends. For now, please keep this post peaceful .

Answer 15

I don't think that you're getting my point Native! Do first see my above comments and then respond. I have already said that :

I am NOT pointing out any of the mods/admins's works . They do their job fine and they want to do it with freedom.

It is absolutely not a kind of joy. And please just spend some time on this site and you'll know the importance of this idea.

Sorry if I am being rude now, but I think this idea is not understood to you! So, I am closing this question and PLEASE NO MORE COMMENTS.

Answer 16

And thanks @Compassionate for your involvement in this discussion!

Answer 17

I apologize if I said was hurtful or rude. For that I do apologize and after spending sometime here and getting advice from others I can now see why this is important to you. please accept my deepest apologies if I have offended you.

Answer 18

@Native1queen , no problem. It was not rude . Each and everyone has a right to express his/her opinions.

Answer 19

Thank you for understanding

Answer 20

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