Question

How to write a letter to your bank ?

Answer 1

About what?

Answer 2

About the retrieving of my online banking password, since this bank doesn't
have an email system to do that, you can only do it by phone, but i can't
use the phone system a the moment. I think i might have to include some copy
of identification in the letter, but i'm not shure how to go on about
getting my situation well understood. thanks for your help.