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Business Skills 12 Online
OpenStudy (anonymous):

can you help me revise theses emails???? E-mail A: HEY! I NEED THE TRAINING MANUAL 2 READ B4 MY NEXT SHIFT. R U DUN WITH IT? E-mail B: This customer called today and totally yelled at me. She said there was a mistake on her bill, but I totally did not cause the problem. She went on and on about how this was the fourth time there was a mistake on her bill or something like that. Like I care! But she's gonna call again tomorrow. What do you want me to do to get this lady off my back?

OpenStudy (anonymous):

Ash.bug, is this for a business writing course? Both emails contain several misspellings and grammar mistakes. Would you attempt to re-write them yourself first, then ask a specific question on how we can assist?

OpenStudy (anonymous):

well i have this so far on the first one: Hello I was wondering if you could please send me the manuals before my next shift tomorrow. Thank you.

OpenStudy (anonymous):

Ash, you might think about addressing the email to the person you are chatting with, like this: Clarise, Would you....

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