can you help me revise theses emails???? E-mail A: HEY! I NEED THE TRAINING MANUAL 2 READ B4 MY NEXT SHIFT. R U DUN WITH IT? E-mail B: This customer called today and totally yelled at me. She said there was a mistake on her bill, but I totally did not cause the problem. She went on and on about how this was the fourth time there was a mistake on her bill or something like that. Like I care! But she's gonna call again tomorrow. What do you want me to do to get this lady off my back?
Ash.bug, is this for a business writing course? Both emails contain several misspellings and grammar mistakes. Would you attempt to re-write them yourself first, then ask a specific question on how we can assist?
well i have this so far on the first one: Hello I was wondering if you could please send me the manuals before my next shift tomorrow. Thank you.
Ash, you might think about addressing the email to the person you are chatting with, like this: Clarise, Would you....
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