A restaurant manager gives a survey to all of his customers asking them to rate the quality of the service they received. He then keeps track of how many customers return to the restaurant during the next six months. Last year, the results showed that of the customers who reported high quality service, 90% returned for additional services. What conclusion can be drawn from this study?

Question

anonymous · Answer

Some customers who rate their service as high quality return for additional meal. 

 Most customers who rate their service as high quality return for additional meals. 

 High quality services cause customers to return for additional meals. 

 Customers who will return for additional meals report a high quality of service.

anonymous · Answer

@amistre64

amistre64 · Answer

which one would you say is your best choice?

anonymous · Answer

I believe that it could be D

amistre64 · Answer

D is making a definitive statement,  which is never a good statment to make in stats

amistre64 · Answer

the counter to D is that some customers (10%) or some portion of it, that did not rate it as such

anonymous · Answer

So some customers that rate it will return for additional services?

amistre64 · Answer

or at least 10% of those reporting good service never returned ...

well, 90% tells us the theres quite a few, maybe even most of them :)

anonymous · Answer

I did not mean some customers I meant most I'm sorry

amistre64 · Answer

there seems to be a high correlation between good service and return customers;  but nothing that can define causation.

amistre64 · Answer

Most customers is what i would choose, but i never do well on the wordy problems for some reason.  :)  good luck

anonymous · Answer

Thank you!

anonymous · Answer

Did you get this question right?