So @beccaboo333 here.
-_- go figure I do not have the newer version.. PM it at this point xD
The 7 Cs of Communication Think of how often you communicate with people during your day. You write emails, facilitate meetings, participate in conference calls, create reports, devise presentations, debate with your colleagues… the list goes on. We can spend almost our entire day communicating. So, how can we provide a huge boost to our productivity? We can make sure that we communicate in the clearest, most effective way possible. This is why the 7 Cs of Communication are helpful. The 7 Cs provide a checklist for making sure that your meetings, emails, conference calls, reports, and presentations are well constructed and clear – so your audience gets your message. According to the 7 Cs, communication needs to be: Clear. Concise. Concrete. Correct. Coherent. Complete. Courteous. In this article, we look at each of the 7 Cs of Communication, and we'll illustrate each element with both good and bad examples. 1. Clear When writing or speaking to someone, be clear about your goal or message. What is your purpose in communicating with this person? If you're not sure, then your audience won't be sure either. To be clear, try to minimize the number of ideas in each sentence. Make sure that it's easy for your reader to understand your meaning. People shouldn't have to "read between the lines" and make assumptions on their own to understand what you're trying to say. Bad Example Hi John, I wanted to write you a quick note about Daniel, who's working in your department. He's a great asset, and I'd like to talk to you more about him when you have time. Best, Skip Good Example Hi John, I wanted to write you a quick note about Daniel, who's working in your department. He's a great asset, and could be able to handle the new highway projects.I'd like to discuss if we could make him the incharge of these projects and decide the plan of action in a meeting which is going to be held tomorrow. Best, Skip 2. Concise When you're concise in your communication, you stick to the point and keep it brief. Your audience doesn't want to read six sentences when you could communicate your message in three. Are there any adjectives or "filler words" that you can delete? You can often eliminate words like "for instance," "you see," "definitely," "kind of," "literally," "basically," or "I mean." Are there any unnecessary sentences? Have you repeated the point several times, in different ways? Bad Example Hi Matt, I wanted to touch base with you about the email marketing campaign we kind of sketched out last Thursday. I really think that our target market is definitely going to want to see the company's philanthropic efforts. I think that could make a big impact, and it would stay in their minds longer than a sales pitch. For instance, if we talk about the company's efforts to become sustainable, as well as the charity work we're doing in local schools, then the people that we want to attract are going to remember our message longer. The impact will just be greater. What do you think? Jessica Good Example Hi Matt, I wanted to touch base with you about the email marketing campaign . Our target market is definitely going to want to see the company's philanthropic efforts and we could make a big impact, and it would stay in their minds longer than a sales pitch. If we talk about the company's efforts to become sustainable, as well as the charity work we're doing in local schools, then the people that we want to attract are going to remember our message longer. What do you think? Jessica 3. Concrete When your message is concrete, then your audience has a clear picture of what you're telling them. There are details (but not too many!) and vivid facts, and there's laserlike focus. Your message is solid. Bad Example Consider this advertising copy: The Lunchbox Wizard will save you time every day. Good Example Consider this advertising copy: 4. Correct When your communication is correct, it fits your audience. And correct communication is also error-free communication. Do the technical terms you use fit your audience's level of education or knowledge? Have you checked your writing for grammatical errors? Remember, spell checkers won't catch everything. Are all names and titles spelled correctly? Bad Example Hi Daniel, Thanks so much for meeting me at lunch today! I enjoyed our conservation, and I'm looking forward to moving ahead on our project. I'm sure that the two-weak deadline won't be an issue. Thanks again, and I'll speak to you soon! Best, Jack Miller Good Example Respected Sir, I'm looking forward to moving ahead on our project. I'm sure that the two-week deadline won't be an issue. Thanks alot, Regards, Jack Miller 5. Coherent When your communication is coherent, it's logical. All points are connected and relevant to the main topic, and the tone and flow of the text is consistent. Bad Example Traci, I wanted to write you a quick note about the report you finished last week. I gave it to Michelle to proof, and she wanted to make sure you knew about the department meeting we're having this Friday. We'll be creating an outline for the new employee handbook. Thanks, Michelle Good Example Traci, I wanted to write you a quick note about the report you finished last week and I gave it to Michelle to proof read the document. Thanks, Michelle 6. Complete In a complete message, the audience has everything they need to be informed and, if applicable, take action. Does your message include a "call to action", so that your audience clearly knows what you want them to do? Have you included all relevant information – contact names, dates, times, locations, and so on? Bad Example Hi everyone, I just wanted to send you all a reminder about the meeting we're having tomorrow! See you then, Chris Good Example Hi everyone, I just wanted to send you all a reminder about the meeting we're having tomorrow about the effect of social media on our company.The meeting would be held in the CED Building,Room #7 at 11 AM tomorrow. See you then, Chris Dated:16/02/2014 7. Courteous Courteous communication is friendly, open, and honest. There are no hidden insults or passive-aggressive tones. You keep your reader's viewpoint in mind, and you're empathetic to their needs. Bad Example Jeff, I wanted to let you know that I don't appreciate how your team always monopolizes the discussion at our weekly meetings. I have a lot of projects, and I really need time to get my team's progress discussed as well. So far, thanks to your department, I haven't been able to do that. Can you make sure they make time for me and my team next week? Thanks, Phil Good Example
What am I helping with exactly?
I had to write good examples here.So you have to check if i have done my job correctly or not.
Also suggest me good examples for 3 and 7.
You wrote the good examples right?
Yes.
WTH
1) Hi John, I wanted to write you a quick note about Daniel, who's working in your department. He's a great asset, and could be able to handle the new highway projects. I'd like to discuss if we could put him the incharge of these projects. That way we can decide the plan of action in a meeting, which will be held tomorrow. Best, Skip
Wut?
2) Hi Matt, I wanted to touch base with you about the email marketing campaign. Our target market is definitely going to want to see the company's philanthropic efforts. We could make a big impact. It would stay in their minds longer than a sales pitch. If we talk about the company's efforts to become sustainable, as well as the charity work we're doing in local schools, then the people that we want to attract are going to remember our message longer. What do you think? Jessica
Are you correcting and writing them? :p
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