Question

A mechanic gives a survey to all of his customers asking them to rate the quality of the service they received. He then keeps track of how many customers return to the shop for additional services during the next six months. Last year, the results showed that of the customers who reported high quality service, 20% returned for additional services. What conclusion can be drawn from this study?
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Answer 1

the probability that a person who reported high quality service will return is \(20\%\) ?

Answer 2

really have no idea, but since the last question was a conditional probability i figured this one is too

Answer 3

Would you like me to put the options that they gave me as far as answers go?

Answer 4

@kropot72???

Answer 5

@SithsAndGiggles???

Answer 6

If this is multiple choice I suggest you list the possible answers

Answer 7

Some customers who rate their service as high quality return for additional services.

Most customers who rate their service as high quality return for additional services.

High quality services cause customers to return for additional services.

Customers who will return for additional services report a high quality of service.

Answer 8

The question does not indicate what percentage of customers who were given the survey actually participated. Without this information it is not possible to draw any reasonable conclusion.
Only the first choice is sensible.

Answer 9

I figured it was A, thank you!!!!

Answer 10

You're welcome :)